Goverlan vs IBM Security MaaS360

NinjaOne

Ratings

Goverlan

IBM Security MaaS360

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Overall

4.5
4.1

4.8

Meets Requirements

9
288 responses
9.4
117 responses

9.2

905 responses

Ease of Use

8.9
288 responses
8
118 responses

9.3

912 responses

Ease of Setup

8.9
230 responses
7.5
81 responses

9.4

804 responses

Ease of Admin

8.9
233 responses
7.9
77 responses

9.5

80 responses

Quality of Support

8.9
251 responses
7.9
113 responses

9.4

876 responses

Ease of Doing Business with

9
217 responses
7.9
76 responses

9.6

808 responses

Product Direction (% positive)

8.8
289 responses
8
122 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Goverlan

Product Summary

Goverlan is an EasyVista company that offers remote management solutions for IT teams and MSPs. Now known as EV Reach, Goverlan enables IT professionals to improve customer support with remote access, infrastructure monitoring, and process automation. Users also gain access to Goverlan’s administration and diagnostics tools, which allow for behind-the-scenes monitoring and control over devices.

Use Cases

  • Remote access:
    Quickly access and troubleshoot endpoints from any location with secure remote support.
  • IT process automation:
    Automate endpoint tasks or Active Directory objects to streamline workflows.
  • Reporting & administration:
    Gain insight and control over your devices and IT environment with comprehensive reports and administration features.

Shortcomings

  • Complicated UI:
    User interface is difficult to navigate, which leads to issues using the software.
  • Stability issues:
    Software can freeze, crash, or other stability issues frequently arise, requiring a system restart to fix.
  • Limited compatibility:
    Software does not support widely-used operating systems, such as Linux, and many features are only available for 64-bit systems.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Notifications:
    Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Why your peers choose us over Goverlan and IBM Security MaaS360

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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