Acronis vs IBM Security MaaS360

NinjaOne

Ratings

Acronis

IBM Security MaaS360

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Overall

4.7
4.1

4.8

Meets Requirements

9.1
611 responses
9.4
117 responses

9.2

905 responses

Ease of Use

9.1
614 responses
8
118 responses

9.3

912 responses

Ease of Setup

9.1
568 responses
7.5
81 responses

9.4

804 responses

Ease of Admin

9.1
568 responses
7.9
77 responses

9.5

80 responses

Quality of Support

8.8
598 responses
7.9
113 responses

9.4

876 responses

Ease of Doing Business with

9.2
569 responses
7.9
76 responses

9.6

808 responses

Product Direction (% positive)

9.3
571 responses
8
122 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Acronis

Product Summary

Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery, and EDR.

Use Cases

  • Endpoint management:
    Users can monitor, manage, and secure all their endpoints regardless of their locations.
  • Data backup & recovery:
    Acronis enables IT teams to secure and protect critical data using data backup and recovery.
  • IT security:
    IT professionals can proactively protect and secure their IT environments with Acronis EDR.

Shortcomings

  • Web interface issues:
    The software’s web interface can be slow or stop suddenly, causing inconvenience.
  • Unclear error messages:
    The software’s error messages are difficult to decipher, especially when a backup is unsuccessful.
  • Auto-update failure:
    Auto-update on agents does not always succeed.
  • Support knowledge:
    Some users have found that it is difficult to obtain support and troubleshooting help.

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Notifications:
    Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

NinjaOne

Why your peers choose us over Acronis and IBM Security MaaS360

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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