IBM Security MaaS360 vs PRTG Network Monitor

NinjaOne

Ratings

IBM Security MaaS360

PRTG Network Monitor

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Overall

4.1
4.6

4.8

Meets Requirements

9.4
117 responses
9.2
73 responses

9.2

905 responses

Ease of Use

8
118 responses
9.2
73 responses

9.3

912 responses

Ease of Setup

7.5
81 responses
8.5
55 responses

9.4

804 responses

Ease of Admin

7.9
77 responses
8.5
55 responses

9.5

80 responses

Quality of Support

7.9
113 responses
8.4
63 responses

9.4

876 responses

Ease of Doing Business with

7.9
76 responses
8.8
51 responses

9.6

808 responses

Product Direction (% positive)

8
122 responses
9
67 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

IBM Security MaaS360

Product Summary

IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.

Use Cases

  • Mobile device management (MDM):
    MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features.
  • IT automation:
    Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout.
  • Patch management:
    MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.

Shortcomings

  • Pricing:
    MaaS360 reviews on G2 have found the platform more expensive than other UEM solutions, which can be prohibitive for startups and small to medium-sized businesses.
  • Complex interface and set-up:
    Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities.
  • Customer support:
    Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.

PRTG Network Monitor

Product Summary

Praessler PRTG Network Monitor is an infrastructure monitoring solution that empowers sysadmins and IT teams to keep track of network devices around the globe. PRTG Network Monitor simplifies collecting device status and health reports and sending out alerts for unusual metrics. Pricing plans are based on sensor-based licensing.

Use Cases

  • Remote monitoring:
    With remote monitoring functions, PRTG Network Monitor can detect device status, and other metrics that the sensors have been configured to measure.
  • Network management:
    PRTG provides visibility with dashboards that can display network conditions and issues such as network outages and traffic packet loss.
  • IT infrastructure security:
    Its alert and report system acts a first line of defense against malware and other network vulnerabilities, allowing users to act quickly.

Shortcomings

  • Limited features:
    PRTG focuses primarily on network monitoring, and some users have complained about lack of integrations.
  • Pricing:
    While they offer flexible plans, users have said that the sensor-based prices can become expensive with larger networks.
  • Alert issues:
    Reviewers have noted that there are several issues with alerts such as lack of alerts for issues other than outages and disruptive false positive notifications.

NinjaOne

Why your peers choose us over IBM Security MaaS360 and PRTG Network Monitor

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

IBM Security MaaS360

PRTG Network Monitor

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