Ratings
Goverlan
PRTG Network Monitor
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Goverlan
Product Summary
Goverlan is an EasyVista company that offers remote management solutions for IT teams and MSPs. Now known as EV Reach, Goverlan enables IT professionals to improve customer support with remote access, infrastructure monitoring, and process automation. Users also gain access to Goverlan’s administration and diagnostics tools, which allow for behind-the-scenes monitoring and control over devices.
Use Cases
- Remote access:
Quickly access and troubleshoot endpoints from any location with secure remote support. - IT process automation:
Automate endpoint tasks or Active Directory objects to streamline workflows. - Reporting & administration:
Gain insight and control over your devices and IT environment with comprehensive reports and administration features.
Shortcomings
- Complicated UI:
User interface is difficult to navigate, which leads to issues using the software. - Stability issues:
Software can freeze, crash, or other stability issues frequently arise, requiring a system restart to fix. - Limited compatibility:
Software does not support widely-used operating systems, such as Linux, and many features are only available for 64-bit systems.
PRTG Network Monitor
Product Summary
Praessler PRTG Network Monitor is an infrastructure monitoring solution that empowers sysadmins and IT teams to keep track of network devices around the globe. PRTG Network Monitor simplifies collecting device status and health reports and sending out alerts for unusual metrics. Pricing plans are based on sensor-based licensing.
Use Cases
- Remote monitoring:
With remote monitoring functions, PRTG Network Monitor can detect device status, and other metrics that the sensors have been configured to measure. - Network management:
PRTG provides visibility with dashboards that can display network conditions and issues such as network outages and traffic packet loss. - IT infrastructure security:
Its alert and report system acts a first line of defense against malware and other network vulnerabilities, allowing users to act quickly.
Shortcomings
- Limited features:
PRTG focuses primarily on network monitoring, and some users have complained about lack of integrations. - Pricing:
While they offer flexible plans, users have said that the sensor-based prices can become expensive with larger networks. - Alert issues:
Reviewers have noted that there are several issues with alerts such as lack of alerts for issues other than outages and disruptive false positive notifications.
NinjaOne
Why your peers choose us over Goverlan and PRTG Network Monitor
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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