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Goverlan vs Ivanti

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NinjaOne

Ratings

Goverlan

Ivanti

NinjaOne Logo®

Overall

4.5
4.2

4.8

Meets Requirements

9
8.4

9.2

905 responses

Ease of Use

8.9
288 responses
7.5
115 responses

9.3

912 responses

Ease of Setup

8.9
230 responses
6.9
85 responses

9.4

804 responses

Ease of Admin

8.9
233 responses
8
83 responses

9.5

80 responses

Quality of Support

8.9
251 responses
8
114 responses

9.4

876 responses

Ease of Doing Business with

9
217 responses
8.4
84 responses

9.6

808 responses

Product Direction (% positive)

8.8
289 responses
7.6
113 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Goverlan

Product Summary

Goverlan is an EasyVista company that offers remote management solutions for IT teams and MSPs. Now known as EV Reach, Goverlan enables IT professionals to improve customer support with remote access, infrastructure monitoring, and process automation. Users also gain access to Goverlan’s administration and diagnostics tools, which allow for behind-the-scenes monitoring and control over devices.

Use Cases

  • Remote access:
    Quickly access and troubleshoot endpoints from any location with secure remote support.
  • IT process automation:
    Automate endpoint tasks or Active Directory objects to streamline workflows.
  • Reporting & administration:
    Gain insight and control over your devices and IT environment with comprehensive reports and administration features.

Shortcomings

  • Complicated UI:
    User interface is difficult to navigate, which leads to issues using the software.
  • Stability issues:
    Software can freeze, crash, or other stability issues frequently arise, requiring a system restart to fix.
  • Limited compatibility:
    Software does not support widely-used operating systems, such as Linux, and many features are only available for 64-bit systems.

Ivanti

Product Summary

Ivanti is an IT management and security business that provides software solutions for endpoint management, asset management, network security, and remote support. Offering features such as patching, monitoring, and inventory management, Ivanti enhances support capabilities and responsiveness to security threats. Users also appreciate its ability to deploy software and troubleshoot issues efficiently and remotely across multiple locations.

Use Cases

  • Patch management:
    Ivanti offers patch management capabilities for both Microsoft and third-party applications.
  • Software deployment:
    The software provides multiple avenues for distributing software, enabling users to build and deploy packages across endpoints.
  • Endpoint management & device inventory:
    Ivanti can manage endpoints and collect inventory data, allowing for the management of software and providing insights into endpoint devices.
  • Remote control:
    Ivanti’s remote control capabilities enable troubleshooting and assistance for end-users.

Shortcomings

  • Inadequate documentation and support:
    Finding adequate support and documentation for the product is difficult. While employees are willing to assist with various aspects of the product, comprehensive documentation is lacking, especially for smaller add-ons to the main suites.
  • Cluttered UI:
    The interface could be clearer, with multiple pathways to perform tasks. This complexity can lead to frustration and decreased efficiency, particularly for new users or those unfamiliar with the software.
  • Time-consuming customization:
    While users are able to customize Ivanti for their IT environments, customization processes are time-consuming and often create bugs and other issues.

NinjaOne

Why your peers choose us over Goverlan and Ivanti

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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