Goverlan vs JumpCloud

NinjaOne

Ratings

Goverlan

JumpCloud

NinjaOne Logo®

Overall

4.5
4.5

4.8

Meets Requirements

9
288 responses
8.8
1,810 responses

9.2

905 responses

Ease of Use

8.9
288 responses
9
1,828 responses

9.3

912 responses

Ease of Setup

8.9
230 responses
8.8
1,623 responses

9.4

804 responses

Ease of Admin

8.9
233 responses
9
1,649 responses

9.5

80 responses

Quality of Support

8.9
251 responses
8.8
1,627 responses

9.4

876 responses

Ease of Doing Business with

9
217 responses
9.1
1,544 responses

9.6

808 responses

Product Direction (% positive)

8.8
289 responses
9.3
1,719 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Goverlan

Product Summary

Goverlan is an EasyVista company that offers remote management solutions for IT teams and MSPs. Now known as EV Reach, Goverlan enables IT professionals to improve customer support with remote access, infrastructure monitoring, and process automation. Users also gain access to Goverlan’s administration and diagnostics tools, which allow for behind-the-scenes monitoring and control over devices.

Use Cases

  • Remote access:
    Quickly access and troubleshoot endpoints from any location with secure remote support.
  • IT process automation:
    Automate endpoint tasks or Active Directory objects to streamline workflows.
  • Reporting & administration:
    Gain insight and control over your devices and IT environment with comprehensive reports and administration features.

Shortcomings

  • Complicated UI:
    User interface is difficult to navigate, which leads to issues using the software.
  • Stability issues:
    Software can freeze, crash, or other stability issues frequently arise, requiring a system restart to fix.
  • Limited compatibility:
    Software does not support widely-used operating systems, such as Linux, and many features are only available for 64-bit systems.

JumpCloud

Product Summary

JumpCloud is a cloud-based, unified identity and device access management platform that allows IT teams to easily manage their Windows, macOS, Linux, iOS, iPad, and Android devices in one platform. Users may also enforce and patch systems remotely and seamlessly.

Use Cases

  • Device management:
    JumpCloud helps you monitor and manage multiple endpoint devices across different operating systems.
  • Patch management:
    Its platform secures your IT network with its automatic patching.
  • Integrations:
    JumpCloud integrates with several business applications.

Shortcomings

  • Unembellished solution:
    Many G2 users have stated that they would like JumpCloud to expand its endpoint management features.
  • User interface:
    JumpCloud could enhance its user interface so that it’s easier to navigate and understand.
  • Flexibility:
    According to G2 users, JumpCloud is not as flexible and cannot be customized as easily as other tools in the market.

NinjaOne

Why your peers choose us over Goverlan and JumpCloud

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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