Industry:

MSP

Headquarters:

Ängelholm

Products Used:

Patch Management, RMM

Rdata saves 60 hours a month with NinjaOne RMM

Challenges

Complex tool
Unreliable patch management
Lack of scalability

Results

Eliminated need for additional RMM training
95% reduction in administrative work
Migrated over 2,000 endpoints in less than 3 days

Industry:

MSP

Headquarters:

Ängelholm

Products Used:

Patch Management, RMM

Overview

Rdata is a managed service provider based in Skåne, Sweden. The company was founded in 2000, and has extensive experience delivering IT products and services to a customer base in various countries like Denmark, Mexico, and China. When Rdata’s RMM solution migrated to a web version, the Rdata team saw significant gaps in features and usability.

“Features like patch management and scripting became complicated and difficult,” said Ulf Ringdahl, founder/owner at Rdata.

After a trial, NinjaOne’s simplicity, robust feature-set, and affordable pricing convinced Ringdahl to switch. Find out how NinjaOne saves time and automates manual tasks for Rdata.

Smooth and easy change management

“The onboarding and implementation process for NinjaOne was as smooth and quick as could be. It only took two days and one night to install over 2,000 endpoints, and our customers didn’t notice a thing,” said Ringdahl.

Say goodbye to administrative tasks

“We spend 1/20th of the time on admin work today compared to before,” said Ringdahl.

Easy to learn, easy to use

Ringdahl is aware that the team at NinjaOne is happy to help onboard and train [new technicians], but…NinjaOne is so easy to teach that he does it all himself. “I pass on new information and updates to our IT consultants…and they understand right away. It takes very little time to teach NinjaOne,” said Ringdahl.

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