NinjaOne vs. Axcient Reviews
 | Axcient | |
|---|---|---|
| Overall | 4.7 (3,533) | 4.6 (131) |
| Meets Requirements | 9.0 3,324 Responses | 9.1 113 Responses |
| Ease of Use | 9.1 3,359 Responses | 8.7 115 Responses |
| Ease of Setup | 9.1 3,144 Responses | 8.4 106 Responses |
| Ease of Admin | 9.1 2956 Responses | 8.6 104 Responses |
| Quality of Support | 9.1 3,189 Responses | 8.7 110 Responses |
| Ease of Doing Business With | 9.4 2,889 Responses | 9.0 106 Responses |
| Product Direction (% positive) | 9.7 3,299 Responses | 8.9 107 Responses |
Based on G2 Winter 2026
Axcient
Product Summary
Use Cases
- Immutable storage: The platform’s AirGap storage prevents cybercriminals and unauthorized users from modifying, deleting, or compromising backups.
- Flexible data retention: Axcient’s chain-free backup architecture eliminates dependency on incremental backup chains, reducing corruption risk and enabling flexible retention policies.
- Automation: Users can automate backup, testing, and recovery processes with Axcient.
Shortcomings
WHY YOUR PEERS CHOOSE US OVER AXCIENT
While Axcient offers backup tools for servers and workstations, NinjaOne offers MSPs and businesses a more complete data protection solution that integrates BCDR software with endpoint management, patch management, remote access, and IT automation tools from a single pane of glass. As a result, IT teams can take full control of their backups and IT operations and streamline processes thanks to NinjaOne’s highly intuitive interface. By contrast, Axcient requires separate solutions for RMM, patching, and remote access. Because of this, MSPs and IT teams using NinjaOne can take a more proactive approach to ensuring business continuity. Rather than relying on manual intervention or a separate helpdesk tool, NinjaOne offers built-in ticketing software that allows technicians to automate remediation workflows.
Another common complaint among users of Axcient backup is slower performance during data restoration. In comparison, NinjaOne employs a more lightweight agent that reduces setup time and resource consumption, helping ensure smoother performance and faster recovery times.
The quality of support acts as a deciding factor when choosing between NinjaOne vs Axcient . According to user reviews, Axcient’s customer support experience could be improved. With NinjaOne, users benefit from world-class support that delivers quick, knowledgeable responses to support tickets at any time, helping teams resolve issues faster.
“NinjaOne’s all in one solution gives me access to our automations, our patch management, our backup solution, our remote access tools, and our antivirus integrations.”
Oliver Guy // IT Administrator at Decked
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Deliver remarkable IT services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
NinjaOne vs Axcient FAQs
Does NinjaOne offer the same enterprise backup and recovery capabilities as Axcient?
Between NinjaOne vs Axcient, which MSP backup and recovery software speeds up remediation times?
Is NinjaOne or Axcient better for MSP backup and recovery?
Axcient is focused primarily on BCDR software and backup processes, while NinjaOne offers a more comprehensive suite of BDCR and IT management tools for MSPs. NinjaOne makes it easier for MSPs to back up critical files and recover data during a disaster or a ransomware attack. MSPs using NinjaOne can also reduce their tech stack as NinjaOne consolidates all the tools they need to ensure business continuity and data protection.
Can NinjaOne replace Axcient backup tools?
For many organizations, NinjaOne can replace Axcient backup tools by delivering secure backups with rapid recovery times, while also providing tools for endpoint monitoring, patching, automation, and remote management, making it a strong option for MSPs and IT teams that want more than a standalone BCDR solution.
Is NinjaOne easier to use than Axcient?
How does NinjaOne’s customer support compare to Axcient?
Learn how NinjaOne can help you simplify IT operations.