NinjaOne Kicks IT into Hyperdrive, Helps DECKED Keep Pace with Rapid Growth

Challenges

Clunky, costly tool
Lack of scalability
Bloated IT stack

Results

Eliminated other tools with all-in-one platform
Full integrated backup and antivirus
20-40 hours saved per week with automations
Scalable solution that drives business growth

Industry:

Manufacturing, Retail

Headquarters:

Ketchum, ID

Products Used:

Backup, Bitdefender Integration, Endpoint Management, Patch Management

Overview

DECKED manufactures and sells truck bed storage systems that revolutionize on-vehicle organization. Its patented products are sold around the world and continue to gain popularity with more and more customers looking to “get DECKED, and get after it!” With headquarters in Ketchum, Idaho, and two additional US-based manufacturing facilities, Oliver Guy, IT administrator at DECKED, needed an endpoint management solution that could manage a hybrid, distributed workforce and keep pace with rapid business growth. He found that in NinjaOne.

Automation that enhances lean teams

Guy needed a powerful solution that could augment his team of one to keep pace with DECKED’s tremendous and rapid business growth. “Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week,” said Guy.

Empowering growth and scale

“Not only does IT operations support us from a growth perspective, but it also just supports us [by] keeping business operations up and running every single day of the year,” shared VP of eCommerce, Taylor Straley.

On the road remediation

“With NinjaOne, I’m really able to troubleshoot on the fly no matter where I am, whether it’s in the field or remote and on the go, I’m able to leverage NinjaOne’s cloud-based solutions to effectively remediate any problems that may arise,” shared Guy.

Thanks to NinjaOne remote access and a wireless hotspot, Guy can easily remediate endpoints from almost anywhere–including the Sawtooth National Forest!