NinjaOne vs. Acronis

Why your peers choose NinjaOne over Acronis

NinjaOne

VS

NinjaOne vs. Acronis Reviews

Acronis
Overall 4.7

(2,413)
4.7

(1,160)
Meets Requirements 9.1
2,254 Responses
9.1
938 Responses
Ease of Use 9.2
2,283 Responses
9.1
951 Responses
Ease of Setup 9.2
2,123 Responses
9.1
903 Responses
Ease of Admin 9.2
2,061 Responses
9.1
834 Responses
Quality of Support 9.2
2,181 Responses
8.8
919 Responses
Ease of Doing Business With 9.5
2.023 Responses
9.2
835 Responses
Product Direction (% positive) 9.8
2.250 Responses
9.4
901 Responses

Based on G2 Fall 2024

Acronis

Product Summary

Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery.

Use Cases

  • Endpoint management: Users can monitor, manage, and back up all their endpoints regardless of their locations.
  • Data backup & recovery: Acronis enables IT teams to secure and protect critical data by using data backup and recovery.
  • IT security: IT professionals can proactively protect and secure their IT environments with Acronis EDR.

Shortcomings

  • Unclear error messages: The software’s error messages are difficult to decipher, especially when a backup is unsuccessful.
  • Auto-update failure: Auto-update on agents does not always succeed.
  • Support knowledge: Some users have found it difficult to obtain support and troubleshooting help.

Why your peers choose NinjaOne over Acronis

NinjaOne is a comprehensive IT solution that consolidates various essential IT functionalities that matter to IT professionals and managed service providers. While Acronis provides a strong data protection solution with backup and recovery features, NinjaOne goes beyond that with its all-in-one workspace, using automation to streamline tasks like remote monitoring and management, patching, and reporting.

For organizations looking to extend protection to cloud data, NinjaOne also offers a robust SaaS backup solution for Microsoft 365 and Google Workspace, which can add extra protection for essential cloud data. These, along with the platform’s core features, allow teams to improve IT efficiency, reduce downtime, and deliver exceptional client service. IT teams and MSPs benefit more from one product that can bring unification, automation, and enhanced security to their IT environment, including data backup.

“NinjaOne’s all in one solution gives me access to our automations, our patch management, our backup solution, our remote access tools, and our antivirus integrations.”

Oliver Guy // IT Administrator at Decked

This is why customers love us

NinjaOne Integrations

Splashtop logo Splashtop
Azure logo Azure
SentinelOne logo SentinelOne
Slack logo Slack
CrowdStrike logo CrowdStrike
Okta logo Okta
ConnectWise logo ConnectWise
N-able logo N-able Passportal
OneLogin logo OneLogin
ITGlue logo IT Glue
  • Splashtop integration logo

    Splashtop

  • Azure integration logo

    Azure

  • SentinelOne integration logo

    SentinelOne

  • Slack integration logo

    Slack

  • CrowdStrike integration logo

    CrowdStrike

  • Okta integration logo

    Okta

  • ConnectWise integration logo

    ConnectWise

  • N-Able integration logo

    N-Able

  • One Login logo

    One Login

  • IT Glue logo

    IT Glue

Deliver remarkable IT services

Monitoring and Alerting icon

Get insights at-a-glance

See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.

Helpdesk icon

Improve end-user support

Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.

Endpoint task automation icon

Do more with less

Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.

Eliminate Manual tasks icon

Focus on growth

Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.

Complete tasks faster

Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster

NinjaOne vs. Acronis FAQs

While Acronis excels in data protection and backup solutions, NinjaOne takes a more comprehensive approach beyond these functionalities. As a comprehensive RMM platform, NinjaOne offers many functionalities. This makes NinjaOne a more robust choice for IT professionals and MSPs seeking an all-in-one solution to streamline their workflow.
Acronis focuses on data protection and backup, which is ideal for organizations primarily concerned with securing and restoring data across various environments. On the other hand, NinjaOne offers similar functionalities integrated with other key features under a single, unified endpoint management platform. With built-in asset management, endpoint monitoring, patching, and SaaS backup, all in a single pane of glass, NinjaOne streamlines operations while providing centralized visibility into IT assets and backups.
Acronis receives fair feedback for its support from review aggregators G2 and Capterra. However, NinjaOne excels more in this aspect by continuously ranking #1 for support and service based on a third-party survey of MSPs. NinjaOne also boasts an annual average CSAT score of 98.4 and a 31-minute average response time. Additionally, NinjaOne offers free unlimited onboarding and training, complementing its reliable self-help resources. This only shows NiniaOne’s dedication to both customer support and success.
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