BigFix vs SOTI MobiControl

NinjaOne

Ratings

BigFix

SOTI MobiControl

NinjaOne Logo®

Overall

4.4
4.3

4.8

Meets Requirements

9.2
59 responses
8.6
19 responses

9.2

905 responses

Ease of Use

8.3
59 responses
8.3
19 responses

9.3

912 responses

Ease of Setup

7.7
29 responses
7.8
16 responses

9.4

804 responses

Ease of Admin

8.3
29 responses
8.6
16 responses

9.5

80 responses

Quality of Support

9.2
53 responses
7.7
19 responses

9.4

876 responses

Ease of Doing Business with

8.9
29 responses
8.1
16 responses

9.6

808 responses

Product Direction (% positive)

9.6
54 responses
8.2
19 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

BigFix

Product Summary

BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.

Use Cases

  • Endpoint management:
    Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them.
  • Patch management:
    Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements.
  • Endpoint Security:
    BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.

Shortcomings

  • Mobile device management:
    Several users have complained that the mobile device management system is lacking.
  • Integration challenges:
    A lack of integrations is a concern for users and the current integrations could use some improvement.
  • Complex interface:
    BigFix reviews say that the interface is outdated and can take extensive time and training to learn.

SOTI MobiControl

Product Summary

SOTI MobiControl is an Enterprise Mobility Management (EMM) solution for managing, securing, and deploying devices across different operating systems. The platform’s feature sets suit IT administrators looking for a tool to provide visibility and control over enterprise-owned endpoints.

Use Cases

  • User interface:
    SOTI MobiControl features a user interface that simplifies device management.
  • Remote session:
    Users like the platform’s remote session feature for its reliability and efficiency.
  • Application deployment:
    SOTI MobiControl’s application deployment process is straightforward.

Shortcomings

  • iOS support:
    Users stated that while it’s a good EMM tool for Android and Windows, its iOS support can be improved.
  • Tech assistance:
    Getting help from their tech and customer care can be challenging.
  • Geo-location map:
    SOTI MobiControl uses a map for its geo-location tracking that’s difficult to navigate and doesn’t display some roads.

NinjaOne

Why your peers choose us over BigFix and SOTI MobiControl

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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