Ratings
Bravura Optitune
Naverisk
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
9.8
897 responses
Based on G2 Spring 2024
Competitors
Bravura Optitune
Product Summary
Bravura OptiTune is an entry-level, cloud-based remote monitoring and management (RMM) solution with the tools that MSPs and small IT departments need to manage servers and workstations. OptiTune offers a cost-effective solution that allows technicians to monitor and secure devices and deploy applications and patches from a single console. It comes with remote access that allows technicians to access devices and provide assistance to remote users.
Use Cases
- Remote management:
OptiTune can monitor the status of corporate devices and assist employees with its built-in Remote Assistance feature. - Application management:
Applications can be deployed, configured, and patched from one web-based console. - Endpoint security:
OptiTune keeps devices up-to-date and can detect malware, allowing technicians to resolve any security threats.
Shortcomings
- Limited scalability:
OptiTune is limited to only five thousand computers in one organization, which can limit the growth of an IT environment. - Lack of support for some OS and devices:
Users have reported that the solution lacks adequate support for Linux products and mobile devices. - Missing features:
Users have expressed frustration that some essential features, such as an integrated chat in remote support sessions, and customizable reporting, are not available.
Naverisk
Product Summary
Naverisk is an IT services platform that consolidates remote monitoring and management (RMM), professional services automation (PSA), and service desk tools into one solution. With Naverisk, technicians can easily manage and monitor the entire IT environment. Tools such as patch management, alerts, and automation ensure that endpoints remain up-to-date, and efficient.
Use Cases
- Remote monitoring:
Naverisk monitors devices and servers in real time, allowing technicians to diagnose and remediate problems early. - Endpoint management:
Naverisk allows users to manage devices from a single console, keeping them updated and secure. With integrations, technicians can access remote devices. - Automation:
Technicians can code policies to automate routine IT tasks and workflows with open-source scripting.
Shortcomings
- Search feature issues:
Users have reported that the search function does not work well, making navigating the platform difficult. - Outdated interface:
Naverisk’s GUI has been described as lacking. Others are asking for more GUI customization to address this. - Support for non-Windows OS is lacking:
Mac and Linux devices do not function well with this solution.
NinjaOne
Why your peers choose us over Bravura Optitune and Naverisk
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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