Action1 vs Bravura Optitune




Bravura Optitune

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Meets Requirements

108 responses
5 responses


905 responses

Ease of Use

110 responses
5 responses


912 responses

Ease of Setup

106 responses
0 responses


804 responses

Ease of Admin

105 responses
0 responses


80 responses

Quality of Support

86 responses
0 responses


876 responses

Ease of Doing Business with

99 responses
0 responses


808 responses

Product Direction (% positive)

104 responses
5 responses


897 responses

Based on G2 Spring 2024



Product Summary

Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a typical monitoring and management tool, but the solution mostly highlights its patch management capabilities.

Use Cases

  • Patch management:
    Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations.
  • Vulnerability discovery:
    The management and monitoring tool provides real-time vulnerability discovery, reducing ransomware risks for the IT infrastructure.
  • Easy deployment:
    Technicians can quickly deploy applications and software to their endpoints.


  • Software compatibility:
    The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function.
  • Navigation:
    More advanced features are buried within the platform, making it hard for technicians to locate them.
  • Reporting:
    Action1’s reporting section could be improved since there’s currently no way to pull a report per device of all the software installed.

Bravura Optitune

Product Summary

Bravura OptiTune is an entry-level, cloud-based remote monitoring and management (RMM) solution with the tools that MSPs and small IT departments need to manage servers and workstations. OptiTune offers a cost-effective solution that allows technicians to monitor and secure devices and deploy applications and patches from a single console. It comes with remote access that allows technicians to access devices and provide assistance to remote users.

Use Cases

  • Remote management:
    OptiTune can monitor the status of corporate devices and assist employees with its built-in Remote Assistance feature.
  • Application management:
    Applications can be deployed, configured, and patched from one web-based console.
  • Endpoint security:
    OptiTune keeps devices up-to-date and can detect malware, allowing technicians to resolve any security threats.


  • Limited scalability:
    OptiTune is limited to only five thousand computers in one organization, which can limit the growth of an IT environment.
  • Lack of support for some OS and devices:
    Users have reported that the solution lacks adequate support for Linux products and mobile devices.
  • Missing features:
    Users have expressed frustration that some essential features, such as an integrated chat in remote support sessions, and customizable reporting, are not available.


Why your peers choose us over Action1 and Bravura Optitune

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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