Ratings
Bravura Optitune
Syxsense
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
Bravura Optitune
Product Summary
Bravura OptiTune is an entry-level, cloud-based remote monitoring and management (RMM) solution with the tools that MSPs and small IT departments need to manage servers and workstations. OptiTune offers a cost-effective solution that allows technicians to monitor and secure devices and deploy applications and patches from a single console. It comes with remote access that allows technicians to access devices and provide assistance to remote users.
Use Cases
- Remote management:
OptiTune can monitor the status of corporate devices and assist employees with its built-in Remote Assistance feature. - Application management:
Applications can be deployed, configured, and patched from one web-based console. - Endpoint security:
OptiTune keeps devices up-to-date and can detect malware, allowing technicians to resolve any security threats.
Shortcomings
- Limited scalability:
OptiTune is limited to only five thousand computers in one organization, which can limit the growth of an IT environment. - Lack of support for some OS and devices:
Users have reported that the solution lacks adequate support for Linux products and mobile devices. - Missing features:
Users have expressed frustration that some essential features, such as an integrated chat in remote support sessions, and customizable reporting, are not available.
Syxsense
Product Summary
Syxsense offers endpoint and vulnerability management in a single dashboard, providing visibility and control for IT teams of all sizes. It leverages automation to streamline IT and security operations and allow your IT team to focus on more strategic projects.
Use Cases
- Unified management:
Syxsense allows you to monitor and manage your Windows, macOS, and Linux endpoint devices in a single console. - Patch management:
All Syxsense products help keep your IT network healthy with automated patch management. - Endpoint task automation:
Its products leverage automation to free your IT technicians from tedious, repetitive tasks.
Shortcomings
- Complex UI:
Syxsense may be better suited for more experienced IT pros who can take the time to learn about each feature. - Unreliable updates:
Syxsense updates can occasionally create performance issues, causing its software to crash or error randomly. - Sluggish remote access:
Syxsense could improve its remote access tools to make the user experience more seamless.
NinjaOne
Why your peers choose us over Bravura Optitune and Syxsense
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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