Ratings
Bacon Unlimited
Pulseway
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
9.8
897 responses
Based on G2 Spring 2024
Competitors
Bacon Unlimited
Product Summary
Marketing its endpoint management software as “made by IT people for IT people”, Bacon Unlimited helps you manage your Windows, macOS, Linux, and iOS devices, workstations, and servers in a single platform. Its cross-platform tool helps your IT technicians manage and monitor your IT network more efficiently.
Use Cases
- Patch management:
Bacon Unlimited helps keep your IT network healthy with its automated patch management capabilities. - Real-time monitoring:
Its software offers the most up-to-date information about every device in your IT network. - Remote control:
Bacon Unlimited helps you securely and remotely control your endpoints across multiple networks.
Pulseway
Product Summary
Pulseway is a remote monitoring and management (RMM) platform that provides IT Teams and MSPs with real-time data on devices, servers, VMs, and networks. Technicians can utilize Pulseway’s automation to push out regular patch updates, multi-level auto-remediation workflows, and generate custom reports. Remote control and remediation make it easy to resolve any issues.
Use Cases
- Automation:
Users can rely on Pulseway’s automation of repetitive IT tasks for time efficiency. - Real-time Management:
Pulseway provides live visibility of servers, workstations, and network devices from any device. - High Configurability:
Pulseway’s configurable nature allows users to receive notifications for specific events they need to monitor.
Shortcomings
- Onboarding Fee:
Users shared their criticism of the mandatory onboarding fee designed for new customers who want a personalized implementation experience. - Inferior Customer Support for Linux Users:
Pulseway’s customer support team could do better at addressing inquiries from Linux users. - App Issues:
Some users have expressed criticisms of Pulseway’s mobile app. This includes the lack of similar capabilities as the web interface and desktop version, as well as the user interface itself.
NinjaOne
Why your peers choose us over Bacon Unlimited and Pulseway
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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