Watch Demo×
×

See NinjaOne in action!

By submitting this form, I accept NinjaOne's privacy policy.

Automox vs Pulseway

Get help choosing. Watch a free demo
NinjaOne

Ratings

Automox

Pulseway

NinjaOne Logo®

Overall

4.5
4.5

4.8

Meets Requirements

8.7
8.9

9.2

905 responses

Ease of Use

9.3
45 responses
9.2
44 responses

9.3

912 responses

Ease of Setup

9.2
42 responses
8.9
36 responses

9.4

804 responses

Ease of Admin

9.1
44 responses
9
36 responses

9.5

80 responses

Quality of Support

9.3
41 responses
8.5
39 responses

9.4

876 responses

Ease of Doing Business with

9.4
41 responses
9
35 responses

9.6

808 responses

Product Direction (% positive)

9.5
44 responses
8.4
43 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Automox

Product Summary

Automox is a cloud-native endpoint management solution that offers automated patch management and configuration of endpoints across multiple OS. Automox provides managed service providers (MSPs) and IT teams visibility of all endpoints. It allows organizations to automate software patch deployment, create custom scripts for Windows, MacOS, and Linux endpoints, and support third-party software.

Use Cases

  • Patch management:
    Automox automates software updates and the deployment of critical patches for endpoint device systems. Patch automation and custom configurations are available for Windows, MacOS, and Linux, as well as third-party software, including Google, Amazon, Adobe, and Java.
  • Remote monitoring:
    The built-in Automox Remote Control offers full visibility of all endpoints. IT administrators can locate non-compliant devices and remotely access, patch, and troubleshoot any issues.
  • Automated vulnerability remediation:
    Automox can integrate with scanning solutions to detect endpoint vulnerability.

Shortcomings

  • Complexity:
    Some users might find the platform’s advanced features a bit overwhelming, particularly if they are looking for a simple patch management solution.
  • Pricing:
    Automox’s pricing can be on the higher end for small to mid-sized businesses, which may pose a challenge for budget-conscious organizations.
  • Reporting:
    Some users have expressed that Automox’s reporting capabilities do not meet their needs as reports have limited information. Furthermore, the lack of multi-tenancy requires users to view reports from each tenant individually.

Pulseway

Product Summary

Pulseway is a remote monitoring and management (RMM) platform that provides IT Teams and MSPs with real-time data on devices, servers, VMs, and networks. Technicians can utilize Pulseway’s automation to push out regular patch updates, multi-level auto-remediation workflows, and generate custom reports. Remote control and remediation make it easy to resolve any issues.

Use Cases

Shortcomings

  • Onboarding Fee:
    Users shared their criticism of the mandatory onboarding fee designed for new customers who want a personalized implementation experience.
  • Inferior Customer Support for Linux Users:
    Pulseway’s customer support team could do better at addressing inquiries from Linux users.
  • App Issues:
    Some users have expressed criticisms of Pulseway’s mobile app. This includes the lack of similar capabilities as the web interface and desktop version, as well as the user interface itself.

NinjaOne

Why your peers choose us over Automox and Pulseway

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

Watch a Demo of the #1 IT Management Software on G2

Related resources