Acronis vs Pulseway

NinjaOne

Ratings

Acronis

Pulseway

NinjaOne Logo®

Overall

4.7
4.5

4.8

Meets Requirements

9.1
611 responses
8.9
44 responses

9.2

905 responses

Ease of Use

9.1
614 responses
9.2
44 responses

9.3

912 responses

Ease of Setup

9.1
568 responses
8.9
36 responses

9.4

804 responses

Ease of Admin

9.1
568 responses
9
36 responses

9.5

80 responses

Quality of Support

8.8
598 responses
8.5
39 responses

9.4

876 responses

Ease of Doing Business with

9.2
569 responses
9
35 responses

9.6

808 responses

Product Direction (% positive)

9.3
571 responses
8.4
43 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Acronis

Product Summary

Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery, and EDR.

Use Cases

  • Endpoint management:
    Users can monitor, manage, and secure all their endpoints regardless of their locations.
  • Data backup & recovery:
    Acronis enables IT teams to secure and protect critical data using data backup and recovery.
  • IT security:
    IT professionals can proactively protect and secure their IT environments with Acronis EDR.

Shortcomings

  • Web interface issues:
    The software’s web interface can be slow or stop suddenly, causing inconvenience.
  • Unclear error messages:
    The software’s error messages are difficult to decipher, especially when a backup is unsuccessful.
  • Auto-update failure:
    Auto-update on agents does not always succeed.
  • Support knowledge:
    Some users have found that it is difficult to obtain support and troubleshooting help.

Pulseway

Product Summary

Pulseway is a remote monitoring and management (RMM) platform that provides IT Teams and MSPs with real-time data on devices, servers, VMs, and networks. Technicians can utilize Pulseway’s automation to push out regular patch updates, multi-level auto-remediation workflows, and generate custom reports. Remote control and remediation make it easy to resolve any issues.

Use Cases

Shortcomings

  • Mac and Linux support:
    Some G2 users have stated that Pulseway could improve its Mac and Linux support, particularly in the speed and thoroughness of its responses to IT inquiries or tickets.
  • User-friendliness:
    Pulseway could be more user-friendly, especially for beginner IT technicians. According to some G2 users, Pulseway’s user interface is not as intuitive as expected and may take some time to understand.
  • Performance: According to some G2 users, Pulseway could improve the performance of its remote access tools. Specifically, users have noted that its platform may slow down while remotely accessing a device.

NinjaOne

Why your peers choose us over Acronis and Pulseway

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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