N-able N-central vs Pulseway

NinjaOne

Ratings

N-able N-central

Pulseway

NinjaOne Logo®

Overall

4.3
4.5

4.8

Meets Requirements

8.4
89 responses
8.9
44 responses

9.2

905 responses

Ease of Use

7.6
89 responses
9.2
44 responses

9.3

912 responses

Ease of Setup

7.1
77 responses
8.9
36 responses

9.4

804 responses

Ease of Admin

7.6
80 responses
9
36 responses

9.5

80 responses

Quality of Support

7.7
86 responses
8.5
39 responses

9.4

876 responses

Ease of Doing Business with

8.3
76 responses
9
35 responses

9.6

808 responses

Product Direction (% positive)

9
82 responses
8.4
43 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

N-able N-central

Product Summary

N-central is an IT management solution by N-able that allows organizations to manage, monitor, and secure their endpoints. N-central provides RMM, patch management, data backup, and IT automation features that enable IT professionals to streamline processes and gain control over their entire IT infrastructures. From the N-central platform, users can integrate their PSA solutions in order to manage both their businesses and IT environments.

Use Cases

  • RMM:
    With RMM, IT teams can monitor, manage, and secure their remote or on-premise IT infrastructures.
  • Patch management:
    N-central patch management helps IT teams secure and update their endpoint devices.
  • IT automation:
    Using IT automation features, MSPs and IT professionals can automate tasks to streamline workflows.
  • Remote access:
    With remote access, IT teams can provide IT support for all devices regardless of their locations.

Shortcomings

  • Steep learning curve:
    N-Central’s interface can be complex, making it more challenging and resource-intensive for new users to utilize the platform’s capabilities fully.
  • Customer support issues:
    Customer support sometimes points users to pre-made guides and issues canned responses rather than working with the users to solve their technical issues.
  • IT automation challenges:
    IT automation setup on the platform is challenging and time-consuming.

Pulseway

Product Summary

Pulseway is a remote monitoring and management (RMM) platform that provides IT Teams and MSPs with real-time data on devices, servers, VMs, and networks. Technicians can utilize Pulseway’s automation to push out regular patch updates, multi-level auto-remediation workflows, and generate custom reports. Remote control and remediation make it easy to resolve any issues.

Use Cases

Shortcomings

  • Mac and Linux support:
    Some G2 users have stated that Pulseway could improve its Mac and Linux support, particularly in the speed and thoroughness of its responses to IT inquiries or tickets.
  • User-friendliness:
    Pulseway could be more user-friendly, especially for beginner IT technicians. According to some G2 users, Pulseway’s user interface is not as intuitive as expected and may take some time to understand.
  • Performance: According to some G2 users, Pulseway could improve the performance of its remote access tools. Specifically, users have noted that its platform may slow down while remotely accessing a device.

NinjaOne

Why your peers choose us over N-able N-central and Pulseway

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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