Arcserve vs SuperOps

NinjaOne

Ratings

Arcserve

SuperOps

NinjaOne Logo®

Overall

4.2
4.6

4.8

Meets Requirements

8.3
12 responses
8.9
107 responses

9.2

905 responses

Ease of Use

8.8
12 responses
9.1
109 responses

9.3

912 responses

Ease of Setup

8.2
11 responses
9.1
94 responses

9.4

804 responses

Ease of Admin

7.9
11 responses
9
94 responses

9.5

80 responses

Quality of Support

8.9
12 responses
9.6
106 responses

9.4

876 responses

Ease of Doing Business with

8.8
11 responses
9.4
94 responses

9.6

808 responses

Product Direction (% positive)

6.5
10 responses
9.9
107 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Arcserve

Product Summary

Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.

Use Cases

  • Backup and recovery:
    Arcserve’s ransomware data recovery feature allows technicians to recover systems and data quickly, reducing downtime and preventing loss of data.
  • Disaster recovery:
    In the event of a disaster or security threat, this solution restores vital data with instant VM and bare metal recovery (BMR). Granular restore capabilities provide technicians with more control over data and system recovery.
  • Centralized management:
    Users can manage backups, data and restores from a cloud-based single console.

Shortcomings

  • License management issues:
    Users have complained of licensing errors preventing backups from being made.
  • Stability issues:
    Connections with the server or the agents can be lost, which leads to backup failures.
  • Challenging interface:
    Many users have complained that the GUI struggles to work on some browsers and OS. The interface is also outdated and difficult to navigate.

SuperOps

Product Summary

SuperOps is a unified remote monitoring and management (RMM) solution that focuses on serving fast-growing small-to-medium businesses.

Use Cases

  • Patch management:
    Automated patching allows SuperOps users to ensure that devices and servers comply with industry standards.
  • IT automation:
    SuperOps can automate repeatable tasks to reduce the need for manual intervention. This platform also offers out-of-the-box scripts commonly used by MSPS.
  • IT asset management:
    Users can monitor all of an organization’s hardware and software globally and remotely access devices to remediate anomalies and issues.

Shortcomings

  • Lacks many features:
    As a newer solution on the market, SuperOps lacks many features that more mature RMM providers have.
  • Ticketing issues:
    SuperOps ticketing feature lacks quality-of-life features and can be buggy.
  • Limited integrations:
    G2 reviewers have said that the list of third-party integrations still needs to be expanded.

NinjaOne

Why your peers choose us over Arcserve and SuperOps

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

Watch a Demo of the #1 IT Management Software on G2

Related resources

Watch Demo×
×

See NinjaOne in action!

By submitting this form, I accept NinjaOne's privacy policy.

Start a Free Trial of the
#1 Endpoint Management Software on G2

No credit card required, full access to all features