Arcserve vs Level

NinjaOne

Ratings

Arcserve

Level

Overall

4.2

N/A

4.8

Meets Requirements

8.3

12 responses

N/A

9.2

905 responses

Ease of Use

8.8

12 responses

N/A

9.3

912 responses

Ease of Setup

8.2

11 responses

N/A

9.4

804 responses

Ease of Admin

7.9

11 responses

N/A

9.5

80 responses

Quality of Support

8.9

12 responses

N/A

9.4

876 responses

Ease of Doing Business with

8.8

11 responses

N/A

9.6

808 responses

Product Direction (% positive)

6.5

10 responses

N/A

9.8

897 responses

Based on G2 Spring 2024

Competitors

Arcserve

Product Summary

Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.

Use Cases

Backup and recovery:
Arcserve’s ransomware data recovery feature allows technicians to recover systems and data quickly, reducing downtime and preventing loss of data.
Disaster recovery:
In the event of a disaster or security threat, this solution restores vital data with instant VM and bare metal recovery (BMR). Granular restore capabilities provide technicians with more control over data and system recovery.
Centralized management:
Users can manage backups, data and restores from a cloud-based single console.

Shortcomings

License management issues:
Users have complained of licensing errors preventing backups from being made.
Stability issues:
Connections with the server or the agents can be lost, which leads to backup failures.
Challenging interface:
Many users have complained that the GUI struggles to work on some browsers and OS. The interface is also outdated and difficult to navigate.

Level

Product Summary

Level is a remote monitoring and management (RMM) platform consolidating IT operations such as remote control and patch management into a single hub. Users can monitor and manage workstations and servers from anywhere in the world.

Use Cases

Unified endpoint management:
Level allows you to monitor all workstations and servers and ensure they remain stable, secure, and compliant.
Patch management:
Technicians can set up patch update profiles, set triggers, and automate updates.
Automation and scripting:
Level offers cross-platform, no code automation with event-based triggers and conditional workflows.

NinjaOne

Why your peers choose us over Arcserve and Level

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Arcserve vs Level

Ratings

Arcserve

Level

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Arcserve

Product Summary

Use Cases

Shortcomings

Level

Product Summary

Use Cases

NinjaOne

Why your peers choose us over Arcserve and Level

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Arcserve

Level

Resources

Company

Contact Info