Action1 vs SuperOps

NinjaOne

Ratings

Action1

SuperOps

NinjaOne Logo®

Overall

4.9
4.6

4.8

Meets Requirements

9.5
108 responses
8.9
107 responses

9.2

905 responses

Ease of Use

9.6
110 responses
9.1
109 responses

9.3

912 responses

Ease of Setup

9.7
106 responses
9.1
94 responses

9.4

804 responses

Ease of Admin

9.5
105 responses
9
94 responses

9.5

80 responses

Quality of Support

9.7
86 responses
9.6
106 responses

9.4

876 responses

Ease of Doing Business with

9.7
99 responses
9.4
94 responses

9.6

808 responses

Product Direction (% positive)

9.9
104 responses
9.9
107 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Action1

Product Summary

Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a typical monitoring and management tool, but the solution mostly highlights its patch management capabilities.

Use Cases

  • Patch management:
    Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations.
  • Vulnerability discovery:
    The management and monitoring tool provides real-time vulnerability discovery, reducing ransomware risks for the IT infrastructure.
  • Easy deployment:
    Technicians can quickly deploy applications and software to their endpoints.

Shortcomings

  • Software compatibility:
    The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function.
  • Navigation:
    More advanced features are buried within the platform, making it hard for technicians to locate them.
  • Reporting:
    Action1’s reporting section could be improved since there’s currently no way to pull a report per device of all the software installed.

SuperOps

Product Summary

SuperOps is a unified remote monitoring and management (RMM) solution that focuses on serving fast-growing small-to-medium businesses.

Use Cases

  • Patch management:
    Automated patching allows SuperOps users to ensure that devices and servers comply with industry standards.
  • IT automation:
    SuperOps can automate repeatable tasks to reduce the need for manual intervention. This platform also offers out-of-the-box scripts commonly used by MSPS.
  • IT asset management:
    Users can monitor all of an organization’s hardware and software globally and remotely access devices to remediate anomalies and issues.

Shortcomings

  • Lacks many features:
    As a newer solution on the market, SuperOps lacks many features that more mature RMM providers have.
  • Ticketing issues:
    SuperOps ticketing feature lacks quality-of-life features and can be buggy.
  • Limited integrations:
    G2 reviewers have said that the list of third-party integrations still needs to be expanded.

NinjaOne

Why your peers choose us over Action1 and SuperOps

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

Watch a Demo of the #1 IT Management Software on G2

Related resources

Watch Demo×
×

See NinjaOne in action!

By submitting this form, I accept NinjaOne's privacy policy.

Start a Free Trial of the
#1 Endpoint Management Software on G2

No credit card required, full access to all features