Arcserve vs Cisco Meraki (MDM)

NinjaOne

Ratings

Arcserve

Cisco Meraki (MDM)

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Overall

4.2
4.3

4.8

Meets Requirements

8.3
12 responses
8.8
151 responses

9.2

905 responses

Ease of Use

8.8
12 responses
9
152 responses

9.3

912 responses

Ease of Setup

8.2
11 responses
9.1
129 responses

9.4

804 responses

Ease of Admin

7.9
11 responses
9.2
131 responses

9.5

80 responses

Quality of Support

8.9
12 responses
8.3
141 responses

9.4

876 responses

Ease of Doing Business with

8.8
11 responses
8.6
126 responses

9.6

808 responses

Product Direction (% positive)

6.5
10 responses
8.5
149 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Arcserve

Product Summary

Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.

Use Cases

  • Backup and recovery:
    Arcserve’s ransomware data recovery feature allows technicians to recover systems and data quickly, reducing downtime and preventing loss of data.
  • Disaster recovery:
    In the event of a disaster or security threat, this solution restores vital data with instant VM and bare metal recovery (BMR). Granular restore capabilities provide technicians with more control over data and system recovery.
  • Centralized management:
    Users can manage backups, data and restores from a cloud-based single console.

Shortcomings

  • License management issues:
    Users have complained of licensing errors preventing backups from being made.
  • Stability issues:
    Connections with the server or the agents can be lost, which leads to backup failures.
  • Challenging interface:
    Many users have complained that the GUI struggles to work on some browsers and OS. The interface is also outdated and difficult to navigate.

Cisco Meraki (MDM)

Product Summary

Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.

Use Cases

  • Security:
    Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
  • Content management:
    The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android devices.
  • Geolocation:
    Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.

Shortcomings

  • Brand customization:
    It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding.
  • Log information:
    The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
  • Limited integrations:
    Cisco Meraki MDM reviews state that there are few third-party integrations available.

NinjaOne

Why your peers choose us over Arcserve and Cisco Meraki (MDM)

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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