Arcserve vs Kace

NinjaOne

Ratings

Arcserve

Kace

Overall

4.2

4.1

4.8

Meets Requirements

8.3

12 responses

8.7

81 responses

9.2

905 responses

Ease of Use

8.8

12 responses

7.9

81 responses

9.3

912 responses

Ease of Setup

8.2

11 responses

7.6

69 responses

9.4

804 responses

Ease of Admin

7.9

11 responses

8.2

71 responses

9.5

80 responses

Quality of Support

8.9

12 responses

8.1

75 responses

9.4

876 responses

Ease of Doing Business with

8.8

11 responses

8.3

68 responses

9.6

808 responses

Product Direction (% positive)

6.5

10 responses

7.5

79 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Arcserve

Product Summary

Arcserve Unified Data Protection (UPD) offers enterprises data protection and disaster recovery. With its backup functionalities, it can help prevent data loss. This solution also protects IT environments from security threats such as ransomware. Arcserve allows IT administrators to manage all backups from a single cloud-based or private console.

Use Cases

Backup and recovery:
Arcserve’s ransomware data recovery feature allows technicians to recover systems and data quickly, reducing downtime and preventing loss of data.
Disaster recovery:
In the event of a disaster or security threat, this solution restores vital data with instant VM and bare metal recovery (BMR). Granular restore capabilities provide technicians with more control over data and system recovery.
Centralized management:
Users can manage backups, data and restores from a cloud-based single console.

Shortcomings

License management issues:
Users have complained of licensing errors preventing backups from being made.
Stability issues:
Connections with the server or the agents can be lost, which leads to backup failures.
Challenging interface:
Many users have complained that the GUI struggles to work on some browsers and OS. The interface is also outdated and difficult to navigate.

Kace

Product Summary

KACE is a unified endpoint manager developed by QUEST. It’s an IT management solution that offers a wide range of features that help IT teams and technicians discover and track devices in their IT environment, automate routine tasks, secure networks, and more.

Use Cases

Simplified management:
KACE provides a single platform for IT teams and technicians to manage their endpoints across multiple operating systems.
Ease of use:
KACE’s interface is straightforward and easy to use.
Windows support:
Does a good job managing and supporting Windows machines.

Shortcomings

macOS support:
Some users report that KACE falls short regarding Mac management.
Frequent alerts:
Frequent alerts about system restarts after patching can be disruptive for some users.
Ticketing:
Users find filtering and finding tickets in the tool is difficult.

NinjaOne

Why your peers choose us over Arcserve and Kace

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

Watch a Demo of the #1 IT Management Software on G2

First and last name*(Required)

Business email*(Required)

This field is hidden when viewing the form

First Name

This field is hidden when viewing the form

Last Name

Phone number*(Required)

Country*(Required)

Company name*(Required)

This field is hidden when viewing the form

I work in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Form Handler

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

Company Phone

This field is hidden when viewing the form

Mobile Phone

This field is hidden when viewing the form

Industry

This field is hidden when viewing the form

Employees

This field is hidden when viewing the form

Street

This field is hidden when viewing the form

City

This field is hidden when viewing the form

Zip Code

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

This field is hidden when viewing the form

referral_code

This field is hidden when viewing the form

Related resources

Arcserve

Kace

Watch Demo×

See NinjaOne in action!

Full Name(Required)

Business Email(Required)

This field is hidden when viewing the form

First Name

This field is hidden when viewing the form

Last Name

Phone Number(Required)

Country(Required)

Company Name(Required)

This field is hidden when viewing the form

I work in...

This field is hidden when viewing the form

UTM Source

This field is hidden when viewing the form

UTM Medium

This field is hidden when viewing the form

UTM Campaign

This field is hidden when viewing the form

UTM Content

This field is hidden when viewing the form

UTM Term

This field is hidden when viewing the form

UTM Matchtype

This field is hidden when viewing the form

UTM Device

This field is hidden when viewing the form

UTM Adposition

This field is hidden when viewing the form

GA Client ID

This field is hidden when viewing the form

GA Content

This field is hidden when viewing the form

GA Medium

This field is hidden when viewing the form

GA Source

This field is hidden when viewing the form

GA Term

This field is hidden when viewing the form

Attribution

This field is hidden when viewing the form

gclid

This field is hidden when viewing the form

Path (cPage)

This field is hidden when viewing the form

Form Handler

This field is hidden when viewing the form

Redirect Page

This field is hidden when viewing the form

Form ID

This field is hidden when viewing the form

Language

This field is hidden when viewing the form

GeoIP Continent

This field is hidden when viewing the form

GeoIP Country

This field is hidden when viewing the form

GeoIP Country Code

This field is hidden when viewing the form

GeoIP State

This field is hidden when viewing the form

Referring URL

This field is hidden when viewing the form

Company Phone

This field is hidden when viewing the form

Mobile Phone

This field is hidden when viewing the form

Industry

This field is hidden when viewing the form

Employees

This field is hidden when viewing the form

Street

This field is hidden when viewing the form

City

This field is hidden when viewing the form

Zip Code

This field is hidden when viewing the form

LinkedIn URL

This field is hidden when viewing the form

partnerstack_partner_id

Comments

This field is for validation purposes and should be left unchanged.

By submitting this form, I accept NinjaOne's privacy policy.

Arcserve vs Kace

Ratings

Arcserve

Kace

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Arcserve

Product Summary

Use Cases

Shortcomings

Kace

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Arcserve and Kace

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Arcserve

Kace

Resources

Company

Contact Info