NinjaOne vs. Take Control
Why your peers choose NinjaOne over Take Control
NinjaOne
VS
NinjaOne vs. Take Control Reviews
 |
Take Control |
|
|---|---|---|
| Overall | 4.7 (1,867) |
4.5 (147) |
| Meets Requirements | 9.1 1,719 Responses |
9.3 92 Responses |
| Ease of Use | 9.2 1,736 Responses |
9.1 94 Responses |
| Ease of Setup | 9.3 1,581 Responses |
9.1 75 Responses |
| Ease of Admin | 9.2 1,551 Responses |
9.1 72 Responses |
| Quality of Support | 9.2 1,657 Responses |
8.8 83 Responses |
| Ease of Doing Business With | 9.5 1,518 Responses |
8.7 66 Responses |
| Product Direction (% positive) | 9.8 1,718 Responses |
8.9 86 Responses |
Based on G2 Spring 2025
Take Control
Product Summary
N‑able Take Control is a cloud-based remote support solution designed for managed service providers (MSPs). Take Control enables MSP and IT support teams to deliver secure and efficient remote assistance. Features like unattended access and file transfers give technicians the tools they need to troubleshoot and resolve issues. The platform supports both attended and unattended sessions across multiple operating systems.
Use Cases
- Remote Control:
Take Control focuses on enabling technicians to access remote endpoint devices to troubleshoot and fix issues. - File transfer:
With Take Control, users can transfer files to help remediate any issues. - Real-time monitoring:
When providing remote support, users can view device information such as operating systems, CPU, and network data.
Shortcomings
- Remote connectivity:
Reviewers say that Take Control struggles with slow performance and frequent connectivity loss compared to competitors, especially when it comes to larger files and screen resolutions. - Customization:
Users find that Take Control lacks customization options for advanced features and branding. - Non-Windows support:
According to reviews on G2, Take Control has performance issues when it comes to macOS and Linux devices.
Why your peers choose NinjaOne over Take Control
While Take Control offers a simple dashboard with the tools technicians need to diagnose and fix device issues, reviewers find that remote connectivity can disconnect and lag frequently. In contrast, NinjaOne Remote offers instant, one-click remote access to any Windows and macOS device. NinjaOne utilizes Hybrid TCP+UDP connectivity and GPU acceleration to enhance the speed and stability of remote sessions.
In addition, while Take Control offers cross-platform compatibility like NinjaOne, reviews say its performance with macOS devices could be improved. NinjaOne offers single-click remote access to macOS devices, Mac shortcuts, and IT automation capabilities. NinjaOne’s dashboard also allows users to access patch management, ticketing software, and remote monitoring tools from a single pane of glass. By centralizing all the tools MSPs need, NinjaOne allows IT professionals to provide fast and efficient remote support.
“NinjaOne simplified our entire IT shop. All our tools are integrated into one dashboard, which made productivity skyrocket and reduced our ticket remediation time by 20%. NinjaOne is the most effective endpoint management tool I’ve used, and it’s 60% less expensive than our previous tool.”
Phil Mariscal // IT director of California Truck Centers
This is why customers love us
100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne Integrations
Splashtop
Azure
SentinelOne
Slack
CrowdStrike
Okta
ConnectWise
N-able Passportal
OneLogin
IT Glue-
Splashtop
-
Azure
-
SentinelOne
-
Slack
-
CrowdStrike
-
Okta
-
ConnectWise
-
N-Able
-
One Login
-
IT Glue
Deliver remarkable IT services
Get insights at-a-glance
See the status of all your endpoints and know what needs immediate attention across all your end-users with a single-pane-of-glass view.
Improve end-user support
Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
Do more with less
Easy-to-use remediation tools and powerful automation allows your staff to spend less time on day-to-day remediation while achieving better results.
Focus on growth
Less time managing unhappy end-users means you can spend more time on strategic initiatives that help your business grow.
Complete tasks faster
Unlike legacy, on-premise solutions, NinjaOne is cloud native. Everything in NinjaOne can be done in fewer clicks with a quick, responsive UI so you can complete tasks faster
NinjaOne vs. Take Control FAQs
How does Take Control compare to NinjaOne?
N-Able Take Control enables MSP IT support teams to troubleshoot and fix issues on remote devices, but it struggles with unstable connectivity and slow performance. NinjaOne Remote allows technicians to establish stable and fast remote connections, allowing them to gain full control over attended and unattended remote devices across multiple operating systems.
In addition, NinjaOne Remote Access is designed for businesses in tightly regulated industries and features advanced security features such as end-to-end encryption and role-based access control. Compared to Take Control, NinjaOne also offers faster and more reliable remote sessions for macOS devices.
How does customer support compare between Take Control vs. NinjaOne?
While TakeControl offers good customer service, NinjaOne is an industry leader when it comes to providing fast, helpful technical support. With an average CSAT score of 98%, the NinjaOne support team is ranked #1 in customer support. Users receive quick responses to their tickets, minimizing downtime.
Does Take Control offer unattended access?
Yes, Take Control offers unattended access, allowing IT support specialists to access a remote device without needing an end-user to grant access. NinjaOne also offers both attended and unattended remote access that enhances efficiency with automation, multi-monitor support, and seamless integration with NinjaOne’s help desk tools. With NinjaOne, technicians can establish a secure and stable remote connection in seconds to diagnose and remediate issues.
Ready to simplify the hardest parts of IT?
Learn how NinjaOne can help you simplify IT operations.