N-able N-sight vs Scalefusion

NinjaOne

Ratings

N-able N-sight

Scalefusion

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Overall

4.2
4.7

4.8

Meets Requirements

8.6
111 responses
9.1
214 responses

9.2

905 responses

Ease of Use

8.3
110 responses
8.9
218 responses

9.3

912 responses

Ease of Setup

8.2
90 responses
8.5
185 responses

9.4

804 responses

Ease of Admin

8.2
89 responses
8.8
187 responses

9.5

80 responses

Quality of Support

8
109 responses
9.6
216 responses

9.4

876 responses

Ease of Doing Business with

8.3
90 responses
9.4
182 responses

9.6

808 responses

Product Direction (% positive)

8.1
106 responses
9.2
198 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

N-able N-sight

Product Summary

N-able N-sight is a remote monitoring and management solution that provides endpoint management, remote access, and ticketing tools to improve IT management. MSPs and IT professionals remotely monitor and manage devices,complex networks, and their IT infrastructures using N-sight. N-able’s services are designed to manage and secure small- and mid-size enterprises, simplifying physical, hybrid, and cloud environments with a secure platform.

Use Cases

  • Remote support:
    This feature can enable IT technicians or support personnel to access and control devices or systems remotely for troubleshooting, maintenance, and assistance purposes:
  • Remote tasks feature:
    IT administrators can remotely execute various tasks on computers or devices within a network. It automates routine maintenance, deploys software updates, and manages configurations across multiple endpoints.
  • Automation:
    N-sight provides IT automation features and preconfigured scripts, enabling IT professionals to streamline workflows and boost efficiency.

Shortcomings

  • Customer support:
    Some users have stated that N-able’s customer support could be further improved, including offering more comprehensive online guides.
  • Delayed actions:
    Scripts & patches take some time to deploy, and it can be hard to troubleshoot and ensure the success of actions taken.
  • Alerts:
    Customers complain that N-able generates a lot of false alerts, which require manual validation by technicians.

Scalefusion

Product Summary

Scalefusion is an endpoint management system that allows enterprises and IT administrators to monitor and manage their fleet of digital devices for businesses. It offers support for diverse devices, including laptops, desktops, tablets, smartphones, and even POS systems.

Use Cases

  • OS support:
    Scalefusion supports major desktop operating systems such as Windows, macOS, and Linux.
  • Device lockdown:
    The platform offers a “kiosk mode” functionality that allows administrators to lock down endpoints for specific purposes.
  • Easy setup:
    The setup process is straightforward, allowing for faster deployment and reducing the burden on IT resources.

Shortcomings

  • Navigation:
    Scalefusion can sometimes be challenging to navigate, affecting the overall user experience.
  • Licensing Management:
    Scalefusion’s license management can be improved to better accommodate businesses with a large and frequently changing number of devices.
  • Documentation for troubleshooting:
    Scalefusion’s documentation for troubleshooting could be improved to provide ultimate fixes on issues without having to contact customer support.

NinjaOne

Why your peers choose us over N-able N-sight and Scalefusion

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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