ITarian vs Scalefusion

NinjaOne

Ratings

ITarian

Scalefusion

NinjaOne Logo®

Overall

4.0
4.7

4.8

Meets Requirements

8.1
9 responses
9.1
214 responses

9.2

905 responses

Ease of Use

8.7
9 responses
8.9
218 responses

9.3

912 responses

Ease of Setup

8.8
8 responses
8.5
185 responses

9.4

804 responses

Ease of Admin

8.8
8 responses
8.8
187 responses

9.5

80 responses

Quality of Support

9
8 responses
9.6
216 responses

9.4

876 responses

Ease of Doing Business with

9.2
6 responses
9.4
182 responses

9.6

808 responses

Product Direction (% positive)

6.7
7 responses
9.2
198 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

ITarian

Product Summary

ITarian is an integrated remote monitoring and management (RMM) software solution that offers ticketing, mobile device management, and endpoint security in a single platform. Its RMM is designed to help MSPs proactively monitor and manage their clients’ endpoint devices.

Use Cases

  • Continuous monitoring:
    ITarian gives you a bird’s-eye view of your entire IT network, helping you monitor the health and performance of endpoint devices.
  • Automated maintenance:
    ITarian leverages automation for routine tasks, such as software updates and patch management.
  • Alerting:
    ITarian immediately notifies your IT technicians about any system irregularities or potential vulnerabilities.

Shortcomings

  • Pricing:
    The software may be better suited for larger, more mature MSPs.
  • Not many out-of-the-box features:
    The basic ITarian software may not offer the necessary features required by some IT pros, requiring them to pay more for add-ons.
  • Support:
    The support at ITarian could improve its first-response time, especially for critical technical issues.

Scalefusion

Product Summary

Scalefusion is an endpoint management system that allows enterprises and IT administrators to monitor and manage their fleet of digital devices for businesses. It offers support for diverse devices, including laptops, desktops, tablets, smartphones, and even POS systems.

Use Cases

  • OS support:
    Scalefusion supports major desktop operating systems such as Windows, macOS, and Linux.
  • Device lockdown:
    The platform offers a “kiosk mode” functionality that allows administrators to lock down endpoints for specific purposes.
  • Easy setup:
    The setup process is straightforward, allowing for faster deployment and reducing the burden on IT resources.

Shortcomings

  • Navigation:
    Scalefusion can sometimes be challenging to navigate, affecting the overall user experience.
  • Licensing Management:
    Scalefusion’s license management can be improved to better accommodate businesses with a large and frequently changing number of devices.
  • Documentation for troubleshooting:
    Scalefusion’s documentation for troubleshooting could be improved to provide ultimate fixes on issues without having to contact customer support.

NinjaOne

Why your peers choose us over ITarian and Scalefusion

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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