BigFix vs Hexnode

NinjaOne

Ratings

BigFix

Hexnode

NinjaOne Logo®

Overall

4.4
4.6

4.8

Meets Requirements

9.2
59 responses
9.1
170 responses

9.2

905 responses

Ease of Use

8.3
59 responses
9
169 responses

9.3

912 responses

Ease of Setup

7.7
29 responses
9
151 responses

9.4

804 responses

Ease of Admin

8.3
29 responses
9.1
149 responses

9.5

80 responses

Quality of Support

9.2
53 responses
9.3
162 responses

9.4

876 responses

Ease of Doing Business with

8.9
29 responses
9.2
142 responses

9.6

808 responses

Product Direction (% positive)

9.6
54 responses
9.1
166 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

BigFix

Product Summary

BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.

Use Cases

  • Endpoint management:
    Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them.
  • Patch management:
    Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements.
  • Endpoint Security:
    BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.

Shortcomings

  • Mobile device management:
    Several users have complained that the mobile device management system is lacking.
  • Integration challenges:
    A lack of integrations is a concern for users and the current integrations could use some improvement.
  • Complex interface:
    BigFix reviews say that the interface is outdated and can take extensive time and training to learn.

Hexnode

Product Summary

Hexnode is a cloud-based, unified management solution that allows IT teams to manage endpoints from a centralized console. The platform employs monitoring and management features to secure, track, and manage corporate-owned and personal devices.

Use Cases

  • OS support:
    Hexnode supports major desktop operating systems such as Windows and macOS.
  • Remote management:
    The platform allows IT admins to execute various remote actions on their endpoints.
  • Device enrollment:
    Hexnode offers different enrollment methods ranging from no-touch to minimal touch for on-boarding devices.

Shortcomings

  • Linux support:
    Hexnode doesn’t have a direct way to manage on-premise Linux computers, which is a drawback for those who use the operating system.
  • Basic features:
    Some basic features that are available on most UEMs in their basic tiers are only available on Hexnode’s highest plans.
  • Scalability:
    Hexnode’s capability mainly caters to small to medium-sized organizations and might need help handling large-scale enterprises.

NinjaOne

Why your peers choose us over BigFix and Hexnode

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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