Action1 vs Naverisk

NinjaOne

Ratings

Action1

Naverisk

NinjaOne Logo®

Overall

4.9
4.7

4.8

Meets Requirements

9.5
108 responses
9.4
41 responses

9.2

905 responses

Ease of Use

9.6
110 responses
9.1
42 responses

9.3

912 responses

Ease of Setup

9.7
106 responses
9
34 responses

9.4

804 responses

Ease of Admin

9.5
105 responses
9.2
34 responses

9.5

80 responses

Quality of Support

9.7
86 responses
9.6
41 responses

9.4

876 responses

Ease of Doing Business with

9.7
99 responses
9.5
34 responses

9.6

808 responses

Product Direction (% positive)

9.9
104 responses
9.3
35 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Action1

Product Summary

Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a typical monitoring and management tool, but the solution mostly highlights its patch management capabilities.

Use Cases

  • Patch management:
    Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations.
  • Vulnerability discovery:
    The management and monitoring tool provides real-time vulnerability discovery, reducing ransomware risks for the IT infrastructure.
  • Easy deployment:
    Technicians can quickly deploy applications and software to their endpoints.

Shortcomings

  • Software compatibility:
    The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function.
  • Navigation:
    More advanced features are buried within the platform, making it hard for technicians to locate them.
  • Reporting:
    Action1’s reporting section could be improved since there’s currently no way to pull a report per device of all the software installed.

Naverisk

Product Summary

Naverisk is an IT services platform that consolidates remote monitoring and management (RMM), professional services automation (PSA), and service desk tools into one solution. With Naverisk, technicians can easily manage and monitor the entire IT environment. Tools such as patch management, alerts, and automation ensure that endpoints remain up-to-date, and efficient.

Use Cases

  • Remote monitoring:
    Naverisk monitors devices and servers in real time, allowing technicians to diagnose and remediate problems early.
  • Endpoint management:
    Naverisk allows users to manage devices from a single console, keeping them updated and secure. With integrations, technicians can access remote devices.
  • Automation:
    Technicians can code policies to automate routine IT tasks and workflows with open-source scripting.

Shortcomings

  • Search feature issues:
    Users have reported that the search function does not work well, making navigating the platform difficult.
  • Outdated interface:
    Naverisk’s GUI has been described as lacking. Others are asking for more GUI customization to address this.
  • Steep learning curve:
    Naverisk reviews say that the product requires time and resources to learn, and users can get lost when trying to navigate the platform.

NinjaOne

Why your peers choose us over Action1 and Naverisk

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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