Action1 vs Tanium

NinjaOne

Ratings

Action1

Tanium

NinjaOne Logo®

Overall

4.9
4.5

4.8

Meets Requirements

9.5
108 responses
9.4
8 responses

9.2

905 responses

Ease of Use

9.6
110 responses
8.1
8 responses

9.3

912 responses

Ease of Setup

9.7
106 responses
6.3
5 responses

9.4

804 responses

Ease of Admin

9.5
105 responses
7.7
5 responses

9.5

80 responses

Quality of Support

9.7
86 responses
8.8
7 responses

9.4

876 responses

Ease of Doing Business with

9.7
99 responses
8.7
5 responses

9.6

808 responses

Product Direction (% positive)

9.9
104 responses
10
8 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Action1

Product Summary

Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a typical monitoring and management tool, but the solution mostly highlights its patch management capabilities.

Use Cases

  • Patch management:
    Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations.
  • Vulnerability discovery:
    The management and monitoring tool provides real-time vulnerability discovery, reducing ransomware risks for the IT infrastructure.
  • Easy deployment:
    Technicians can quickly deploy applications and software to their endpoints.

Shortcomings

  • Software compatibility:
    The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function.
  • Navigation:
    More advanced features are buried within the platform, making it hard for technicians to locate them.
  • Reporting:
    Action1’s reporting section could be improved since there’s currently no way to pull a report per device of all the software installed.

Tanium

Product Summary

Tanium is a cloud-based cybersecurity and endpoint management platform that provides real-time data on endpoint devices and network security. Its incident report features allow technicians to detect and diagnose threats and incidents. IT Teams and MSPs can utilize Tanium’s automation to update endpoints and speed up remote resolutions to any issues.

Use Cases

  • Endpoint Management:
    Tanium provides visibility of all endpoints from a single platform. Technicians can configure new endpoints from this hub and deploy applications to them.
  • Automation:
    Tanium’s automation capabilities streamline data protection processes, ensuring continuous protection with minimal manual intervention.
  • Compliance management:
    This solution can automatically scan devices and networks for lapses in compliance and push out patches, OS updates, and third-party software to keep endpoints updated and secure.

Shortcomings

  • Patching:
    Some users have reported challenges with Tanium’s patching feature, which can sometimes lead to unintended server downtime.
  • Steep learning curve:
    It takes a significant amount of time to learn all the queries, which can be difficult for new users to get familiar with.
  • High system resource usage:
    Tanium consumes a high volume of device resources, which can drive up CPU usage and affect device performance.

NinjaOne

Why your peers choose us over Action1 and Tanium

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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