Action1 vs ManageEngine Endpoint Central

NinjaOne

Ratings

Action1

ManageEngine Endpoint Central

NinjaOne Logo®

Overall

4.9
4.4

4.8

Meets Requirements

9.5
108 responses
8.7
562 responses

9.2

905 responses

Ease of Use

9.6
110 responses
8.6
560 responses

9.3

912 responses

Ease of Setup

9.7
106 responses
8.6
495 responses

9.4

804 responses

Ease of Admin

9.5
105 responses
8.7
519 responses

9.5

80 responses

Quality of Support

9.7
86 responses
8.2
511 responses

9.4

876 responses

Ease of Doing Business with

9.7
99 responses
8.8
495 responses

9.6

808 responses

Product Direction (% positive)

9.9
104 responses
9.1
542 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Action1

Product Summary

Action1 is a cloud-based management system for internal IT departments and managed service providers. The platform features a typical monitoring and management tool, but the solution mostly highlights its patch management capabilities.

Use Cases

  • Patch management:
    Action1 poised its patch management capabilities as its cornerstone feature, allowing continuous patch compliance for servers and workstations.
  • Vulnerability discovery:
    The management and monitoring tool provides real-time vulnerability discovery, reducing ransomware risks for the IT infrastructure.
  • Easy deployment:
    Technicians can quickly deploy applications and software to their endpoints.

Shortcomings

  • Software compatibility:
    The Action1 agent is strictly Windows. The core platform requires a Windows machine (Windows 7 or later) to function.
  • Navigation:
    More advanced features are buried within the platform, making it hard for technicians to locate them.
  • Reporting:
    Action1’s reporting section could be improved since there’s currently no way to pull a report per device of all the software installed.

ManageEngine Endpoint Central

Product Summary

ManageEngine Endpoint Central is a cloud-based unified endpoint management solution that allows organizations to monitor, manage, secure, and remotely troubleshoot various endpoints. This software enables managed service providers (MSPs) to automate numerous IT tasks.

Use Cases

  • Endpoint management:
    Allows users to manage multiple endpoints from a single console and troubleshoot any issues.
  • Patch and software management:
    Deploy software and patches to endpoints and servers and manage software licensing. Administrators can also block unauthorized software and manage permissions.
  • Remote access:
    Gives users the ability to monitor endpoints remotely, allowing them to access file manager, task manager, registry, and other tools.

Shortcomings

  • High system resource usage:
    This service requires a large amount of resource consumption on the device that’s being managed, which can cause performance issues.
  • Scalability:
    When the number of endpoints and the complexity of the IT environment increases, the solution can struggle to perform and may become difficult to manage.
  • Customer support:
    Some users have mentioned having difficulty getting support for complex issues and that the support team is often slow to respond or follow up.
  • Reporting:
    Some users struggle to customize reports. Pulling or presenting specific data in the user’s desired format can also be challenging.

NinjaOne

Why your peers choose us over Action1 and ManageEngine Endpoint Central

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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