Ratings
SuperOps
Veeam
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Winter 2026
Competitors
SuperOps
Product Summary
SuperOps is a unified remote monitoring and management (RMM) solution that focuses on serving fast-growing small-to-medium businesses.
Use Cases
- Patch management:
Automated patching allows SuperOps users to ensure that devices and servers comply with industry standards. - IT automation:
SuperOps can automate repeatable tasks to reduce the need for manual intervention. This platform also offers out-of-the-box scripts commonly used by MSPS. - IT asset management:
Users can monitor all of an organization’s hardware and software globally and remotely access devices to remediate anomalies and issues.
Shortcomings
- Lacks many features:
As a newer solution on the market, SuperOps lacks many features that more mature RMM providers have. - Ticketing issues:
SuperOps ticketing feature lacks quality-of-life features and can be buggy. - Limited integrations:
G2 reviewers have said that the list of third-party integrations still needs to be expanded.
Veeam
Product Summary
Veeam is an IT security business that specializes in data protection and ransomware recovery. Veeam focuses on providing data security, data recovery, and data freedom for IT teams regardless of their locations. Veeam users gain access to secure data backup, recovery, and storage services to protect their data anytime, anywhere.
Use Cases
- Data backup:
Users are able to streamline their backup processes while still retaining control over their data. - Ransomware recovery:
Veeam helps IT teams recover quickly from ransomware attacks due to its data storage and instant recovery features. - Infrastructure monitoring and reporting:
Veeam provides performance monitoring for backup infrastructure components.
Shortcomings
- Challenging initial setup:
New users find that the initial configuration is challenging and time-consuming. - Complex interface:
G2 reviews report that the platform can be difficult to navigate and use to its full potential. - Minimal reporting:
Performance reporting for agents is minimal and might not provide all the necessary information.
NinjaOne
Why your peers choose us over SuperOps and Veeam
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficient RMM platform.
What they're saying
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