Ransomware Recovery with NinjaOne Backup
NinjaOne Backup protects against ransomware with encrypted, immutable backups, revokable authorization keys, and multiple restore options.
NinjaOne Backup protects against ransomware with encrypted, immutable backups, revokable authorization keys, and multiple restore options.
The following table outlines common challenges organizations face defending against ransomware and how NinjaOne Backup addresses them.
Problem | How NinjaOne resolves it |
Ransomware attackers often target backup data first, encrypting or deleting it to eliminate an organization’s ability to recover without paying a ransom. | NinjaOne backups are immutable, meaning backup data cannot be deleted, encrypted, or modified by an attacker until a defined retention period expires. |
An attacker who gains administrative access to a backup system can delete existing backups outright. | NinjaOne requires multi-factor authentication and confirmation before any backup data can be deleted, adding a second layer of protection beyond standard credentials. |
Backup authorization credentials, if reused or intercepted, could be used to repeatedly access or exfiltrate backup data. | NinjaOne generates single-use, revokable authorization keys for accessing backup data, so a key cannot be reused once it has been used to obtain data. |
Recovering from a ransomware attack without a clean backup can leave organizations with no option but to pay a ransom, with no guarantee of recovery. | NinjaOne enables administrators to restore from a backup taken before the attack occurred, avoiding the need to pay a ransom to regain access to encrypted data. |
Immutable, encrypted backups ensure a clean recovery point remains available even after an attack, letting organizations restore their data without negotiating with or paying attackers.
Multi-factor authentication for backup deletion and single-use, revokable authorization keys limit what an attacker can do even if they gain access to administrative credentials.
Multiple restore options, including full system restore, bare metal restore, and file-level restoration, let administrators choose the fastest path back to normal operations based on the scope of the attack.
Proactive alerting for backup irregularities helps administrators identify signs of an attack or tampering before a recovery is actually needed.
Cloud-only, local-only, and hybrid backup destination options let administrators choose where backup data is stored based on recovery speed, offsite protection requirements, and cost considerations.
saved time on manual tasks through automation
reduced ticket volumes and resolution times
replaced 3-4 tools with NinjaOne
NinjaOne backups are immutable, preventing backup data from being deleted, encrypted, or modified until a defined retention period expires, ensuring a clean recovery point remains available even if an attacker gains administrative access.
Deleting backup data requires multi-factor authentication and confirmation, adding a second layer of protection beyond standard account credentials.
NinjaOne generates cryptographically secured authorization keys to access backup data. Each key can only be used once, preventing a stolen or intercepted key from being reused to repeatedly access backup data.
NinjaOne encrypts backup data at rest and in transit, helping protect sensitive data from interception or unauthorized access.
NinjaOne supports cloud-only, local-only, and hybrid backup destinations, allowing administrators to store backup data in the cloud, on local or network-attached storage, or both.
NinjaOne provides proactive alerting for backup irregularities, helping administrators identify and respond to potential threats before a recovery is actually needed.
An organization experiences a ransomware attack where the attacker specifically attempts to delete or encrypt existing backups before demanding payment. Because NinjaOne backups are immutable, the attacker cannot delete or modify them within the retention period, allowing administrators to restore from a clean backup and avoid paying the ransom entirely.
An attacker gains access to an IT administrator’s credentials and attempts to delete backup data to remove any recovery option. Multi-factor authentication for backup deletion stops the deletion from completing without a second verification step, buying the organization time to detect and respond to the intrusion before backups are lost.
An MSP responsible for protecting many client organizations against ransomware needs consistent backup security settings applied across every client without configuring each one individually. Policy-based backup plans let an MSP technician apply immutability, encryption, and retention settings once, then enforce that configuration consistently across every client tenant they manage.
This overview covers the high-level flow only;
full configuration involves several detailed steps, covered in Backup Configuration.
Administrators enable the NinjaOne Backup App, select a cloud, local, or hybrid storage location, and deploy the backup agent to devices within each organization.
Administrators create backup plans through policy, defining backup schedule and retention period. Encryption, immutability, and multi-factor authentication for backup deletion are always enabled as part of NinjaOne’s backup security model and do not require separate configuration.
NinjaOne runs backups according to the configured schedule, performs integrity checks on backup data, and provides proactive alerting if a backup job fails or shows signs of irregularity.
When a ransomware attack occurs, administrators restore from a clean recovery point, choosing full system restore (for Windows servers), or file-level recovery depending on the scope of the attack.
"[Ransomware] attacked all levels of backup and compromised them all, except for NinjaOne Backup,"
said Raffi Kajberouni, President and General Manager of H.E.R.O.S. Inc.
Protect backup data from ransomware with immutable backups, revokable authorization keys, and multiple restore options.

NinjaOne Backup Rescues H.E.R.O.S. after a Ransomware Attack
With NinjaOne Ransomware Recovery, you can safeguard your data, minimize downtime, and ensure business continuity. Don’t wait until it’s too late — secure your peace of mind today.

100,000
Endpoints managed
“NinjaOne is a scalable solution. It’s built on a modern SaaS architecture and it’s future-proof.”
40%
More Cost Effective
“NinjaOne’s price point is 40% less than any other endpoint management tool on the market, while being more powerful and easy to use.”
10-15
Tools Replaced
“Before, I needed 10-15 different tools to execute what NinjaOne does in its centralized, single pane of glass.”
30%
Less time for patching
“We observed a 30% reduction in the time taken for patch deployments compared to our previous solution.”
2,000
Endpoints managed
“NinjaOne gives me much more flexibility and security in my work”
30%
Annual ROI
“[NinjaOne] has already shown its value in ROI…it’s at least a hundred thousand dollars annually.”
24x
Faster Endpoint Management
“Our processes have become 24x faster with NinjaOne.”
20-40
Hours Saved Each Week
“Leveraging the automations feature within NinjaOne has enabled me to save upwards of what would likely be 20 to 30 to even 40 hours per week.”
NinjaOne offers a robust and secure backup solution designed to safeguard your critical data.
An immutable backup is a backup copy of your data that cannot be modified, deleted, or overwritten—even by system administrators or applications that created the backup.
NinjaOne Ransomware Recovery refers to the capabilities within NinjaOne Backup that protect backup data from ransomware attacks and allow administrators to restore from a clean recovery point, using immutable backups, encryption, multi-factor authentication, and revokable authorization keys, all managed through a centralized console.
No. NinjaOne backups are immutable, meaning backup data cannot be deleted, encrypted, or modified until a defined retention period expires, even if an attacker gains administrative access.
No. Encryption, immutability, and multi-factor authentication for backup deletion are always enabled as part of NinjaOne’s backup security model and do not require separate configuration.
NinjaOne generates single-use, revokable authorization keys for accessing backup data. Once a key has been used to obtain backup data, it cannot be reused, limiting what a stolen key can be used for.
For Windows servers, administrators can perform a full system restore to the same device or a bare metal restore to new hardware. File and image-level restoration to another device is available across Windows, macOS, and Linux servers. The right option depends on the scope of the attack and the OS.
NinjaOne Backup is designed to give administrators a clean, unaffected recovery point so they can restore data without paying a ransom. Whether payment is ever necessary depends on the specific circumstances of an attack, including whether a clean backup exists and how quickly it can be restored.
Recovery speed depends on several variables, including the scope of the attack, the amount of data being restored, the restore option used, and the number of devices being restored at the same time. Because of this, it’s not possible to give a single recovery time estimate that applies to every situation. File-level recovery of specific affected files is typically faster than a full system or bare metal restore, and restoring more data or more devices simultaneously takes longer. Because NinjaOne backups are immutable, a clean recovery point remains available as long as a backup exists from before the attack, so recovery isn’t delayed by negotiating with or waiting on attackers.