Level vs LogicMonitor

NinjaOne

Ratings

Level

LogicMonitor

Overall

N/A

4.5

4.8

Meets Requirements

N/A

9.1

217 responses

9.2

905 responses

Ease of Use

N/A

8.7

224 responses

9.3

912 responses

Ease of Setup

N/A

8.7

179 responses

9.4

804 responses

Ease of Admin

N/A

8.7

182 responses

9.5

80 responses

Quality of Support

N/A

9.1

355 responses

9.4

876 responses

Ease of Doing Business with

N/A

9.1

264 responses

9.6

808 responses

Product Direction (% positive)

N/A

9.2

210 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Level

Product Summary

Level is a remote monitoring and management (RMM) platform consolidating IT operations such as remote control and patch management into a single hub. Users can monitor and manage workstations and servers from anywhere in the world.

Use Cases

Unified endpoint management:
Level allows you to monitor all workstations and servers and ensure they remain stable, secure, and compliant.
Patch management:
Technicians can set up patch update profiles, set triggers, and automate updates.
Automation and scripting:
Level offers cross-platform, no code automation with event-based triggers and conditional workflows.

LogicMonitor

Product Summary

LogicMonitor is a SaaS-based, cloud-native monitoring platform that consolidates several monitoring tools. It enables MSPs and IT administrators to use a single hub to monitor an organization’s IT infrastructure. It can seamlessly collect data, provide valuable insights into device or server performance, and alert technicians to any anomalies discovered so that they can resolve any issues.

Use Cases

Remote monitoring:
LogicMonitor gathers data and provides visibility into remote endpoint devices and networks.
Custom Data:
Users can create custom datasets or simply utilize a template to extract data from endpoints and networks.
IT infrastructure security:
LogicMonitor uses analytic and diagnostic tools to identify any issues with networks, servers, and applications and offer troubleshooting solutions.

Shortcomings

Complex configuration:
Reviews say that setting up configurations, alerts, and custom integrations is a complex process that requires more technical expertise and time.
User interface:
A lot of users have said that LogicMonitor lacks customizability for the interface, and the UI’s limited filtering options make navigating difficult.
Difficult setup:
LogicMonitor has a lot of features which gives it a steep learning curve, and it can require more time and resources to get IT professionals comfortable with the platform.

NinjaOne

Why your peers choose us over Level and LogicMonitor

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Level vs LogicMonitor

Ratings

Level

LogicMonitor

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Level

Product Summary

Use Cases

LogicMonitor

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Level and LogicMonitor

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Level

LogicMonitor

Resources

Company

Contact Info