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LogicMonitor vs Tanium

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NinjaOne

Ratings

LogicMonitor

Tanium

NinjaOne Logo®

Overall

4.5
4.5

4.8

Meets Requirements

9.1
9.4

9.2

905 responses

Ease of Use

8.7
224 responses
8.1
8 responses

9.3

912 responses

Ease of Setup

8.7
179 responses
6.3
5 responses

9.4

804 responses

Ease of Admin

8.7
182 responses
7.7
5 responses

9.5

80 responses

Quality of Support

9.1
355 responses
8.8
7 responses

9.4

876 responses

Ease of Doing Business with

9.1
264 responses
8.7
5 responses

9.6

808 responses

Product Direction (% positive)

9.2
210 responses
10
8 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogicMonitor

Product Summary

LogicMonitor is a SaaS-based, cloud-native monitoring platform that consolidates several monitoring tools. It enables MSPs and IT administrators to use a single hub to monitor an organization’s IT infrastructure. It can seamlessly collect data, provide valuable insights into device or server performance, and alert technicians to any anomalies discovered so that they can resolve any issues.

Use Cases

  • Remote monitoring:
    LogicMonitor gathers data and provides visibility into remote endpoint devices and networks.
  • Custom Data:
    Users can create custom datasets or simply utilize a template to extract data from endpoints and networks.
  • IT infrastructure security:
    LogicMonitor uses analytic and diagnostic tools to identify any issues with networks, servers, and applications and offer troubleshooting solutions.

Shortcomings

  • Pricing:
    Users have reported that the high prices are a factor in considering other competitors.
  • User interface:
    A lot of users have said that LogicMonitor lacks customizability for the interface, and the UI’s limited filtering options make navigating difficult.
  • Difficult setup:
    LogicMonitor has a lot of features which gives it a steep learning curve, and it can require more time and resources to get IT professionals comfortable with the platform.

Tanium

Product Summary

Tanium is a cloud-based cybersecurity and endpoint management platform that provides real-time data on endpoint devices and network security. Its incident report features allow technicians to detect and diagnose threats and incidents. IT Teams and MSPs can utilize Tanium’s automation to update endpoints and speed up remote resolutions to any issues.

Use Cases

  • Endpoint Management:
    Tanium provides visibility of all endpoints from a single platform. Technicians can configure new endpoints from this hub and deploy applications to them.
  • Automation:
    Tanium’s automation capabilities streamline data protection processes, ensuring continuous protection with minimal manual intervention.
  • Compliance management:
    This solution can automatically scan devices and networks for lapses in compliance and push out patches, OS updates, and third-party software to keep endpoints updated and secure.

Shortcomings

  • Costs:
    Users have complained about Tanium’s costs being higher than they’d like.
  • Steep learning curve:
    It takes a significant amount of time to learn all the queries, which can be difficult for new users to get familiar with.
  • High system resource usage:
    Tanium consumes a high volume of device resources, which can drive up CPU usage and affect device performance.

NinjaOne

Why your peers choose us over LogicMonitor and Tanium

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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