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LogicMonitor vs Naverisk

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NinjaOne

Ratings

LogicMonitor

Naverisk

NinjaOne Logo®

Overall

4.5
4.7

4.8

Meets Requirements

9.1
9.4

9.2

905 responses

Ease of Use

8.7
224 responses
9.1
42 responses

9.3

912 responses

Ease of Setup

8.7
179 responses
9
34 responses

9.4

804 responses

Ease of Admin

8.7
182 responses
9.2
34 responses

9.5

80 responses

Quality of Support

9.1
355 responses
9.6
41 responses

9.4

876 responses

Ease of Doing Business with

9.1
264 responses
9.5
34 responses

9.6

808 responses

Product Direction (% positive)

9.2
210 responses
9.3
35 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

LogicMonitor

Product Summary

LogicMonitor is a SaaS-based, cloud-native monitoring platform that consolidates several monitoring tools. It enables MSPs and IT administrators to use a single hub to monitor an organization’s IT infrastructure. It can seamlessly collect data, provide valuable insights into device or server performance, and alert technicians to any anomalies discovered so that they can resolve any issues.

Use Cases

  • Remote monitoring:
    LogicMonitor gathers data and provides visibility into remote endpoint devices and networks.
  • Custom Data:
    Users can create custom datasets or simply utilize a template to extract data from endpoints and networks.
  • IT infrastructure security:
    LogicMonitor uses analytic and diagnostic tools to identify any issues with networks, servers, and applications and offer troubleshooting solutions.

Shortcomings

  • Pricing:
    Users have reported that the high prices are a factor in considering other competitors.
  • User interface:
    A lot of users have said that LogicMonitor lacks customizability for the interface, and the UI’s limited filtering options make navigating difficult.
  • Difficult setup:
    LogicMonitor has a lot of features which gives it a steep learning curve, and it can require more time and resources to get IT professionals comfortable with the platform.

Naverisk

Product Summary

Naverisk is an IT services platform that consolidates remote monitoring and management (RMM), professional services automation (PSA), and service desk tools into one solution. With Naverisk, technicians can easily manage and monitor the entire IT environment. Tools such as patch management, alerts, and automation ensure that endpoints remain up-to-date, and efficient.

Use Cases

  • Remote monitoring:
    Naverisk monitors devices and servers in real time, allowing technicians to diagnose and remediate problems early.
  • Endpoint management:
    Naverisk allows users to manage devices from a single console, keeping them updated and secure. With integrations, technicians can access remote devices.
  • Automation:
    Technicians can code policies to automate routine IT tasks and workflows with open-source scripting.

Shortcomings

  • Search feature issues:
    Users have reported that the search function does not work well, making navigating the platform difficult.
  • Outdated interface:
    Naverisk’s GUI has been described as lacking. Others are asking for more GUI customization to address this.
  • Support for non-Windows OS is lacking:
    Mac and Linux devices do not function well with this solution.

NinjaOne

Why your peers choose us over LogicMonitor and Naverisk

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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