Ratings
Ivanti
Level
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Winter 2026
Competitors
Ivanti
Product Summary
Ivanti is an IT management and security business that provides software solutions for endpoint management, asset management, network security, and remote support. Offering features such as patching, monitoring, and inventory management, Ivanti enhances support capabilities and responsiveness to security threats. Users also appreciate its ability to deploy software and troubleshoot issues efficiently and remotely across multiple locations.
Use Cases
- Patch management:
Ivanti offers patch management capabilities for both Microsoft and third-party applications. - Software deployment:
The software provides multiple avenues for distributing software, enabling users to build and deploy packages across endpoints. - Endpoint management & device inventory:
Ivanti can manage endpoints and collect inventory data, allowing for the management of software and providing insights into endpoint devices. - Remote control:
Ivanti’s remote control capabilities enable troubleshooting and assistance for end-users.
Shortcomings
- Documentation and support:
Finding adequate support and documentation for the product is difficult. While employees are willing to assist with various aspects of the product, comprehensive documentation is lacking, especially for smaller add-ons to the main suites. - User interface:
According to Ivanti reviews, the platform has a complex interface that can make it challenging to navigate, impacting efficiency. - Time-consuming customization:
While users are able to customize Ivanti for their IT environments, customization processes are time-consuming and often create bugs and other issues.
Level
Product Summary
Level is a remote monitoring and management (RMM) platform consolidating IT operations such as remote control and patch management into a single hub. Users can monitor and manage workstations and servers from anywhere in the world.
Use Cases
- Unified endpoint management:
Level allows you to monitor all workstations and servers and ensure they remain stable, secure, and compliant. - Patch management:
Technicians can set up patch update profiles, set triggers, and automate updates. - Automation and scripting:
Level offers cross-platform, no code automation with event-based triggers and conditional workflows.
NinjaOne
Why your peers choose us over Ivanti and Level
For enterprise IT organizations managing complex, distributed environments, NinjaOne delivers where others fall short. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, NinjaOne is purpose-built to meet the demands of large-scale operations, combining deep visibility, governance-grade control, and the industry’s highest customer satisfaction scores.Enterprise teams choose NinjaOne for its ability to scale without compromise. Whether managing thousands of endpoints across global locations or enforcing consistent security and compliance policies across heterogeneous infrastructure, NinjaOne provides the reliability and operational consistency that enterprise environments require. Unlike many competing solutions that carry steep learning curves and high system resource overhead, NinjaOne delivers enterprise-grade power without the implementation burden.
NinjaOne’s integration ecosystem is built for enterprise breadth, offering pre-built compatibility with leading security and ITSM platforms, enabling organizations to consolidate their toolset rather than work around it. Advanced, role-based reporting and audit-ready dashboards give IT leadership the real-time intelligence needed to drive strategic decisions and demonstrate compliance. For enterprises seeking a proven, scalable endpoint management platform backed by best-in-class support, NinjaOne is the clear choice.
What they're saying
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