Ivanti vs Kace

NinjaOne

Ratings

Ivanti

Kace

Overall

4.2

4.1

4.8

Meets Requirements

8.4

115 responses

8.7

81 responses

9.2

905 responses

Ease of Use

7.5

115 responses

7.9

81 responses

9.3

912 responses

Ease of Setup

6.9

85 responses

7.6

69 responses

9.4

804 responses

Ease of Admin

83 responses

8.2

71 responses

9.5

80 responses

Quality of Support

114 responses

8.1

75 responses

9.4

876 responses

Ease of Doing Business with

8.4

84 responses

8.3

68 responses

9.6

808 responses

Product Direction (% positive)

7.6

113 responses

7.5

79 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Ivanti

Product Summary

Ivanti is an IT management and security business that provides software solutions for endpoint management, asset management, network security, and remote support. Offering features such as patching, monitoring, and inventory management, Ivanti enhances support capabilities and responsiveness to security threats. Users also appreciate its ability to deploy software and troubleshoot issues efficiently and remotely across multiple locations.

Use Cases

Patch management:
Ivanti offers patch management capabilities for both Microsoft and third-party applications.
Software deployment:
The software provides multiple avenues for distributing software, enabling users to build and deploy packages across endpoints.
Endpoint management & device inventory:
Ivanti can manage endpoints and collect inventory data, allowing for the management of software and providing insights into endpoint devices.
Remote control:
Ivanti’s remote control capabilities enable troubleshooting and assistance for end-users.

Shortcomings

Documentation and support:
Finding adequate support and documentation for the product is difficult. While employees are willing to assist with various aspects of the product, comprehensive documentation is lacking, especially for smaller add-ons to the main suites.
User interface:
According to Ivanti reviews, the platform has a complex interface that can make it challenging to navigate, impacting efficiency.
Time-consuming customization:
While users are able to customize Ivanti for their IT environments, customization processes are time-consuming and often create bugs and other issues.

Kace

Product Summary

KACE is a unified endpoint manager developed by QUEST. It’s an IT management solution that offers a wide range of features that help IT teams and technicians discover and track devices in their IT environment, automate routine tasks, secure networks, and more.

Use Cases

Simplified management:
KACE provides a single platform for IT teams and technicians to manage their endpoints across multiple operating systems.
Ease of use:
KACE’s interface is straightforward and easy to use.
Windows support:
Does a good job managing and supporting Windows machines.

Shortcomings

macOS support:
Some users report that KACE falls short regarding Mac management.
Frequent alerts:
Frequent alerts about system restarts after patching can be disruptive for some users.
Ticketing:
Users find filtering and finding tickets in the tool is difficult.

NinjaOne

Why your peers choose us over Ivanti and Kace

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

"The best thing about our switch to Ninja from our previous RMM product is how it boils down the essence of the RMM platform. All the features you want are front and center with very easy configuration methods without other features and settings getting in your way."

"NinjaOne is incredibly easy to use, combining a fluid interface with powerful back-end features. There’s no complicated setup, or difficult to manage interface. All options and tools are clearly labeled, easy to understand, and the interface is… easy to navigate."

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Ivanti vs Kace

Ratings

Ivanti

Kace

Overall

Meets Requirements

Ease of Use

Ease of Setup

Ease of Admin

Quality of Support

Ease of Doing Business with

Product Direction (% positive)

Competitors

Ivanti

Product Summary

Use Cases

Shortcomings

Kace

Product Summary

Use Cases

Shortcomings

NinjaOne

Why your peers choose us over Ivanti and Kace

What they're saying

Watch a Demo of the #1 IT Management Software on G2

Related resources

Ivanti

Kace

Resources

Company

Contact Info