Ratings
PRTG Network Monitor
Syxsense
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
PRTG Network Monitor
Product Summary
Praessler PRTG Network Monitor is an infrastructure monitoring solution that empowers sysadmins and IT teams to keep track of network devices around the globe. PRTG Network Monitor simplifies collecting device status and health reports and sending out alerts for unusual metrics. Pricing plans are based on sensor-based licensing.
Use Cases
- Remote monitoring:
With remote monitoring functions, PRTG Network Monitor can detect device status, and other metrics that the sensors have been configured to measure. - Network management:
PRTG provides visibility with dashboards that can display network conditions and issues such as network outages and traffic packet loss. - IT infrastructure security:
Its alert and report system acts a first line of defense against malware and other network vulnerabilities, allowing users to act quickly.
Shortcomings
- Limited features:
PRTG focuses primarily on network monitoring, and some users have complained about lack of integrations. - Pricing:
While they offer flexible plans, users have said that the sensor-based prices can become expensive with larger networks. - Alert issues:
Reviewers have noted that there are several issues with alerts such as lack of alerts for issues other than outages and disruptive false positive notifications.
Syxsense
Product Summary
Syxsense offers endpoint and vulnerability management in a single dashboard, providing visibility and control for IT teams of all sizes. It leverages automation to streamline IT and security operations and allow your IT team to focus on more strategic projects.
Use Cases
- Unified management:
Syxsense allows you to monitor and manage your Windows, macOS, and Linux endpoint devices in a single console. - Patch management:
All Syxsense products help keep your IT network healthy with automated patch management. - Endpoint task automation:
Its products leverage automation to free your IT technicians from tedious, repetitive tasks.
Shortcomings
- Complex UI:
Syxsense may be better suited for more experienced IT pros who can take the time to learn about each feature. - Unreliable updates:
Syxsense updates can occasionally create performance issues, causing its software to crash or error randomly. - Sluggish remote access:
Syxsense could improve its remote access tools to make the user experience more seamless.
NinjaOne
Why your peers choose us over PRTG Network Monitor and Syxsense
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
What they're saying
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