Acronis vs Device42

NinjaOne

Ratings

Acronis

Device42

NinjaOne Logo®

Overall

4.7
4.7

4.8

Meets Requirements

9.1
611 responses
9
37 responses

9.2

905 responses

Ease of Use

9.1
614 responses
8.9
37 responses

9.3

912 responses

Ease of Setup

9.1
568 responses
8.6
33 responses

9.4

804 responses

Ease of Admin

9.1
568 responses
8.8
33 responses

9.5

80 responses

Quality of Support

8.8
598 responses
9.6
36 responses

9.4

876 responses

Ease of Doing Business with

9.2
569 responses
9.5
32 responses

9.6

808 responses

Product Direction (% positive)

9.3
571 responses
9.4
36 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Acronis

Product Summary

Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery, and EDR.

Use Cases

  • Endpoint management:
    Users can monitor, manage, and secure all their endpoints regardless of their locations.
  • Data backup & recovery:
    Acronis enables IT teams to secure and protect critical data using data backup and recovery.
  • IT security:
    IT professionals can proactively protect and secure their IT environments with Acronis EDR.

Shortcomings

  • Web interface issues:
    The software’s web interface can be slow or stop suddenly, causing inconvenience.
  • Unclear error messages:
    The software’s error messages are difficult to decipher, especially when a backup is unsuccessful.
  • Auto-update failure:
    Auto-update on agents does not always succeed.
  • Support knowledge:
    Some users have found that it is difficult to obtain support and troubleshooting help.

Device42

Product Summary

Device42 is a full-stack agentless discovery and dependency mapping platform for hybrid IT. It is also an IT asset management platform built for complex IT environments, unifying IT visibility across data centers and clouds.

Use Cases

  • Customer support:
    Device42 users acknowledge the platformÂ’s customer support. Their support team responds to issues and listens to feedback.
  • Installation:
    Users pointed out that Device42 is simple to install and deploy. Device42Â’s installation offers minimal complexity, streamlining the whole deployment process.
  • RESTful API:
    Device42 features a RESTful API, which promotes extensive and flexible integration capabilities. This API enables Device42 to integrate seamlessly with internal systems and other platforms, enhancing its utility.

Shortcomings

  • User interface:
    Some users have raised issues with Device42Â’s user interface, which they say is complex and a bit cumbersome when manually editing switch ports. It can affect the overall user experience and sometimes hinder workflow efficiency for IT administrators.
  • Documentation:
    Device42Â’s documentation could use some improvement and updating. Users specifically pointed out the need for improvements to the documentation of the user interface, reporting, and the software’s main uses.
  • Limited Large-Scale Visualization:
    Some platform users desire better visualization and holistic views of physical interconnections on a larger scale. This limitation affects users who need broader overviews of their network infrastructure?.

NinjaOne

Why your peers choose us over Acronis and Device42

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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