Acronis vs ITarian

NinjaOne

Ratings

Acronis

ITarian

NinjaOne Logo®

Overall

4.7
4.0

4.8

Meets Requirements

9.1
611 responses
8.1
9 responses

9.2

905 responses

Ease of Use

9.1
614 responses
8.7
9 responses

9.3

912 responses

Ease of Setup

9.1
568 responses
8.8
8 responses

9.4

804 responses

Ease of Admin

9.1
568 responses
8.8
8 responses

9.5

80 responses

Quality of Support

8.8
598 responses
9
8 responses

9.4

876 responses

Ease of Doing Business with

9.2
569 responses
9.2
6 responses

9.6

808 responses

Product Direction (% positive)

9.3
571 responses
6.7
7 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Acronis

Product Summary

Acronis Cyber Protect Cloud is a cyber protection solution that ensures the security of all business data. It offers backup, disaster recovery, security, automation, and management solutions and can integrate with many other tools. Acronis empowers providers to deliver reliable services with endpoint management, IT security, data backup and recovery, and EDR.

Use Cases

  • Endpoint management:
    Users can monitor, manage, and secure all their endpoints regardless of their locations.
  • Data backup & recovery:
    Acronis enables IT teams to secure and protect critical data using data backup and recovery.
  • IT security:
    IT professionals can proactively protect and secure their IT environments with Acronis EDR.

Shortcomings

  • Web interface issues:
    The software’s web interface can be slow or stop suddenly, causing inconvenience.
  • Unclear error messages:
    The software’s error messages are difficult to decipher, especially when a backup is unsuccessful.
  • Auto-update failure:
    Auto-update on agents does not always succeed.
  • Support knowledge:
    Some users have found that it is difficult to obtain support and troubleshooting help.

ITarian

Product Summary

ITarian is an integrated remote monitoring and management (RMM) software solution that offers ticketing, mobile device management, and endpoint security in a single platform. Its RMM is designed to help MSPs proactively monitor and manage their clients’ endpoint devices.

Use Cases

  • Continuous monitoring:
    ITarian gives you a bird’s-eye view of your entire IT network, helping you monitor the health and performance of endpoint devices.
  • Automated maintenance:
    ITarian leverages automation for routine tasks, such as software updates and patch management.
  • Alerting:
    ITarian immediately notifies your IT technicians about any system irregularities or potential vulnerabilities.

Shortcomings

  • Complex setup:
    According to G2 reviews, the initial configuration of ITarian can be difficult and require more time and expertise.
  • Not many out-of-the-box features:
    The basic ITarian software may not offer the necessary features required by some IT pros, requiring them to pay more for add-ons.
  • Support:
    The support at ITarian could improve its first-response time, especially for critical technical issues.

NinjaOne

Why your peers choose us over Acronis and ITarian

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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