Kace vs Level

NinjaOne

Ratings

Kace

Level

NinjaOne Logo®

Overall

4.1
N/A

4.8

Meets Requirements

8.7
81 responses
N/A

9.2

905 responses

Ease of Use

7.9
81 responses
N/A

9.3

912 responses

Ease of Setup

7.6
69 responses
N/A

9.4

804 responses

Ease of Admin

8.2
71 responses
N/A

9.5

80 responses

Quality of Support

8.1
75 responses
N/A

9.4

876 responses

Ease of Doing Business with

8.3
68 responses
N/A

9.6

808 responses

Product Direction (% positive)

7.5
79 responses
N/A

9.8

897 responses

Based on G2 Spring 2024

Competitors

Kace

Product Summary

KACE is a unified endpoint manager developed by QUEST. It’s an IT management solution that offers a wide range of features that help IT teams and technicians discover and track devices in their IT environment, automate routine tasks, secure networks, and more.

Use Cases

  • Simplified management:
    KACE provides a single platform for IT teams and technicians to manage their endpoints across multiple operating systems.
  • Ease of use:
    KACE’s interface is straightforward and easy to use.
  • Windows support:
    Does a good job managing and supporting Windows machines.

Shortcomings

  • macOS support:
    Some users report that KACE falls short regarding Mac management.
  • Cost:
    The pricing can be more expensive, which may be a drawback for IT teams and organizations on a budget.
  • Ticketing:
    Users find filtering and finding tickets in the tool is difficult.

Level

Product Summary

Level is a remote monitoring and management (RMM) platform consolidating IT operations such as remote control and patch management into a single hub. Users can monitor and manage workstations and servers from anywhere in the world.

Use Cases

  • Unified endpoint management:
    Level allows you to monitor all workstations and servers and ensure they remain stable, secure, and compliant.
  • Patch management:
    Technicians can set up patch update profiles, set triggers, and automate updates.
  • Automation and scripting:
    Level offers cross-platform, no code automation with event-based triggers and conditional workflows.

NinjaOne

Why your peers choose us over Kace and Level

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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