ITarian vs Level

NinjaOne

Ratings

ITarian

Level

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Overall

4.0
N/A

4.8

Meets Requirements

8.1
9 responses
N/A

9.2

905 responses

Ease of Use

8.7
9 responses
N/A

9.3

912 responses

Ease of Setup

8.8
8 responses
N/A

9.4

804 responses

Ease of Admin

8.8
8 responses
N/A

9.5

80 responses

Quality of Support

9
8 responses
N/A

9.4

876 responses

Ease of Doing Business with

9.2
6 responses
N/A

9.6

808 responses

Product Direction (% positive)

6.7
7 responses
N/A

9.8

897 responses

Based on G2 Spring 2024

Competitors

ITarian

Product Summary

ITarian is an integrated remote monitoring and management (RMM) software solution that offers ticketing, mobile device management, and endpoint security in a single platform. Its RMM is designed to help MSPs proactively monitor and manage their clients’ endpoint devices.

Use Cases

  • Continuous monitoring:
    ITarian gives you a bird’s-eye view of your entire IT network, helping you monitor the health and performance of endpoint devices.
  • Automated maintenance:
    ITarian leverages automation for routine tasks, such as software updates and patch management.
  • Alerting:
    ITarian immediately notifies your IT technicians about any system irregularities or potential vulnerabilities.

Shortcomings

  • Complex setup:
    According to G2 reviews, the initial configuration of ITarian can be difficult and require more time and expertise.
  • Not many out-of-the-box features:
    The basic ITarian software may not offer the necessary features required by some IT pros, requiring them to pay more for add-ons.
  • Support:
    The support at ITarian could improve its first-response time, especially for critical technical issues.

Level

Product Summary

Level is a remote monitoring and management (RMM) platform consolidating IT operations such as remote control and patch management into a single hub. Users can monitor and manage workstations and servers from anywhere in the world.

Use Cases

  • Unified endpoint management:
    Level allows you to monitor all workstations and servers and ensure they remain stable, secure, and compliant.
  • Patch management:
    Technicians can set up patch update profiles, set triggers, and automate updates.
  • Automation and scripting:
    Level offers cross-platform, no code automation with event-based triggers and conditional workflows.

NinjaOne

Why your peers choose us over ITarian and Level

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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