Ratings
BigFix
PRTG Network Monitor
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
BigFix
Product Summary
BigFix is an endpoint management and security platform that automates device management, compliance management, and remediation. This solution ensures endpoints remain safe and uncompromised by discovering and patching security threats. IT Teams and MSPs can manage endpoints from initial deployments to retirement from a single platform.
Use Cases
- Endpoint management:
Technicians have visibility and control over all endpoints, allowing them to configure, deploy, and secure them. - Patch management:
Bigfix enhances endpoint security posture through automated patching to comply with popular security frameworks and regulatory requirements. - Endpoint Security:
BigFix detects and analyzes critical vulnerabilities, highlighting which issues need to be prioritized. Technicians can remediate any vulnerabilities fast, thanks to automation.
Shortcomings
- Mobile device management:
Several users have complained that the mobile device management system is lacking. - Integration challenges:
A lack of integrations is a concern for users and the current integrations could use some improvement. - Complex interface:
BigFix reviews say that the interface is outdated and can take extensive time and training to learn.
PRTG Network Monitor
Product Summary
Praessler PRTG Network Monitor is an infrastructure monitoring solution that empowers sysadmins and IT teams to keep track of network devices around the globe. PRTG Network Monitor simplifies collecting device status and health reports and sending out alerts for unusual metrics. Pricing plans are based on sensor-based licensing.
Use Cases
- Remote monitoring:
With remote monitoring functions, PRTG Network Monitor can detect device status, and other metrics that the sensors have been configured to measure. - Network management:
PRTG provides visibility with dashboards that can display network conditions and issues such as network outages and traffic packet loss. - IT infrastructure security:
Its alert and report system acts a first line of defense against malware and other network vulnerabilities, allowing users to act quickly.
Shortcomings
- Limited features:
PRTG focuses primarily on network monitoring, and some users have complained about lack of integrations. - Pricing:
While they offer flexible plans, users have said that the sensor-based prices can become expensive with larger networks. - Alert issues:
Reviewers have noted that there are several issues with alerts such as lack of alerts for issues other than outages and disruptive false positive notifications.
NinjaOne
Why your peers choose us over BigFix and PRTG Network Monitor
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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