Ratings
Action1
Esper
Overall
4.9
4.5
4.8
Meets Requirements
9.5
108 responses
8.9
150 responses
9.2
905 responses
Ease of Use
9.6
110 responses
9
152 responses
9.3
912 responses
Ease of Setup
9.7
106 responses
8.7
111 responses
9.4
804 responses
Ease of Admin
9.5
105 responses
9
111 responses
9.5
80 responses
Quality of Support
9.7
86 responses
9
138 responses
9.4
876 responses
Ease of Doing Business with
9.7
99 responses
9.2
102 responses
9.6
808 responses
Product Direction (% positive)
9.9
104 responses
8.9
138 responses
Based on G2 Spring 2024
Competitors
Action1
Riepilogo del prodotto
Action1 è un sistema di gestione basato sul cloud per i dipartimenti IT interni e i fornitori di servizi gestiti. La piattaforma dispone di un tipico strumento di monitoraggio e gestione, ma la soluzione si distingue soprattutto per le sue capacità di gestione delle patch.
Casi d’uso
- Patch management:
Action1 ha presentato le sue funzionalità patch management come la sua caratteristica principale, consentendo la conformità continua alle patch per i server e le workstation. - Individuazione delle vulnerabilità:
Lo strumento di gestione e monitoraggio consente di individuare le vulnerabilità in tempo reale, riducendo i rischi di ransomware per l’infrastruttura IT. - Facile da implementare:
I tecnici possono distribuire rapidamente applicazioni e software ai loro endpoint.
Punti deboli
- Compatibilità software:
L’agente Action1 è rigorosamente Windows. La piattaforma principale richiede un computer Windows (Windows 7 o versioni successive) per funzionare. - Navigazione:
Le funzioni più avanzate sono nascoste all’interno della piattaforma, rendendo difficile per i tecnici individuarle. - Reportistica:
La sezione di reportistica di Action1 potrebbe essere migliorata, poiché attualmente non c’è modo di ottenere un report per dispositivo di tutti i software installati.
Esper
Product Summary
Esper is a next-generation mobile device management (MDM) solution marketed as the “smarter approach” to managing iOS and Android tablets, kiosks, smartphones, and IoT edge devices, among other devices. Its platform offers a wide range of features that allow IT teams to monitor their fleet efficiently from a single pane of glass.
Use Cases
- Centralized device management:
Esper provides MDM capabilities from a single dashboard. - Remote diagnostics:
Esper helps you monitor all your devices for possible performance issues and resolve them before they become larger technical issues. - Compliance enforcement:
Users can easily set policies, and Esper will automatically and accurately enforce them.
Shortcomings
- Remote access:
Esper could improve its remote control and viewing tool so users can manage multiple devices in real-time without slowing down. - Platform compatibility:
According to some G2 users, Esper is much better suited for Android devices, leaving its support for iOS devices much to be desired. - Reporting capabilities:
Some G2 users have stated that they occasionally have difficulty using Esper’s reporting function.
NinjaOne
Why your peers choose us over Action1 and Esper
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle. In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.What they're saying
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