Ratings
IBM Security MaaS360
Miradore
Overall
4.1
4.6
4.8
Meets Requirements
9.4
117 responses
9
94 responses
9.2
905 responses
Ease of Use
8
118 responses
9.1
94 responses
9.3
912 responses
Ease of Setup
7.5
81 responses
8.9
90 responses
9.4
804 responses
Ease of Admin
7.9
77 responses
9
90 responses
9.5
80 responses
Quality of Support
7.9
113 responses
9.2
88 responses
9.4
876 responses
Ease of Doing Business with
7.9
76 responses
9.4
87 responses
9.6
808 responses
Product Direction (% positive)
8
122 responses
9.1
86 responses
Based on G2 Spring 2024
Competitors
IBM Security MaaS360
Product Summary
IBM Security MaaS360 is a unified endpoint management system designed to streamline and secure the management of diverse endpoints within an enterprise. This solution centralizes the monitoring and management of Windows, macOS, iOS, Android, and IoT endpoint devices. MaaS360 provides visibility of devices’ health and compliance status to maintain security policies and operational efficiency.
Use Cases
- Mobile device management (MDM):
MaaS360 enables IT professionals to manage, secure, and monitor mobile devices across various OSs with remote wiping and application deployment features. - IT automation:
Users can utilize MaaS360’s automation to customize policies that automate routine tasks such as device configuration and update rollout. - Patch management:
MaaS360 can detect when devices are missing critical patches and allow users to push out those missing updates to all devices or to a single device.
Shortcomings
- Notifications:
Some users have reported MaaS360’s inconsistencies in delivering critical notifications which can potentially lead to delays in receiving important updates. - Complex interface and set-up:
Users have complained about the difficulty of setting up and managing MaaS360. This solution requires additional training and support so technicians can fully leverage all its capabilities. - Customer support:
Reviewers have complained that MaaS360’s technical support needs more training and that customer support takes a while to respond.
Miradore
Product Summary
Miradore is a cloud-native mobile device management (MDM) solution that enables IT teams to manage their Android, iOS, macOS, and Windows devices. This solution allows users to automate repetitive tasks, secure sensitive data, deploy software, and monitor their mobile fleet.
Use Cases
- Application management:
Miradore enables IT teams to deploy, update, whitelist, and blacklist applications across their mobile fleet. - Remote access:
Technicians can provide support and resolve issues to mobile devices by connecting remotely to them. - Automation:
Miradore reduces manual workloads by automating common MDM tasks, such as device configuration and device enrollment.
Shortcomings
- Limited OS compatibility:
Miradores available features are not consistent across different OS. For example, reviewers say that Miradore can’t launch scripts on macOS but can do so on Windows devices. - Patch management issues:
Miradores patch management lacks certain features, such as scheduling updates outside work hours. - Documentation:
Users may find it difficult to find fast answers to questions as not all of Miradores documentation is up-to-date.
NinjaOne
Why your peers choose us over IBM Security MaaS360 and Miradore
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle. In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.What they're saying
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