Ratings
ManageEngine Endpoint Central
Panorama9
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Spring 2024
Competitors
ManageEngine Endpoint Central
Product Summary
ManageEngine Endpoint Central is a cloud-based unified endpoint management solution that allows organizations to monitor, manage, secure, and remotely troubleshoot various endpoints. This software enables managed service providers (MSPs) to automate numerous IT tasks.
Use Cases
- Endpoint management:
Allows users to manage multiple endpoints from a single console and troubleshoot any issues. - Patch and software management:
Deploy software and patches to endpoints and servers and manage software licensing. Administrators can also block unauthorized software and manage permissions. - Remote access:
Gives users the ability to monitor endpoints remotely, allowing them to access file manager, task manager, registry, and other tools.
Shortcomings
- High system resource usage:
This service requires a large amount of resource consumption on the device that’s being managed, which can cause performance issues. - Scalability:
When the number of endpoints and the complexity of the IT environment increases, the solution can struggle to perform and may become difficult to manage. - Customer support:
Some users have mentioned having difficulty getting support for complex issues and that the support team is often slow to respond or follow up. - Reporting:
Some users struggle to customize reports. Pulling or presenting specific data in the user’s desired format can also be challenging.
Panorama9
Product Summary
Panorama9 offers remote monitoring and management (RMM) tools that allow technicians to monitor client-facing systems and remote workstations. A real-time network monitoring map allows MSPs and IT Teams to track endpoint devices and security vulnerabilities and display asset inventory. This solution keeps endpoint devices secure by ensuring compliance with patch management capabilities.
Use Cases
- Patch management:
This platform detects software vulnerabilities and can push out updates for OS or third-party applications to ensure performance and security. - Remote management:
Built-in remote monitoring and remote control capabilities allow users to keep track of remote workstations and resolve issues from anywhere in the world. - IT security:
Compliance management capabilities allow technicians to deal with unauthorized software, missing software licenses, and so on. It can also detect when installed antivirus programs are not installed or running.
Shortcomings
- Lacks features:
Users have complained that several vital tools for MSPs are not available for Panorama9, such as a lack of customizability for policies. - Price:
In recent years, there has been a price hike for Panorama9, which makes it less cost-effective relative to the number of features it offers. - Patching has limited settings:
Some users have complained that its patch management capabilities lack granular control
NinjaOne
Why your peers choose us over ManageEngine Endpoint Central and Panorama9
NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.
In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.
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