Cisco Meraki vs ManageEngine Endpoint Central

NinjaOne

Ratings

Cisco Meraki

ManageEngine Endpoint Central

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Overall

4.3
4.4

4.8

Meets Requirements

8.8
151 responses
8.7
562 responses

9.2

905 responses

Ease of Use

9
152 responses
8.6
560 responses

9.3

912 responses

Ease of Setup

9.1
129 responses
8.6
495 responses

9.4

804 responses

Ease of Admin

9.2
131 responses
8.7
519 responses

9.5

80 responses

Quality of Support

8.3
141 responses
8.2
511 responses

9.4

876 responses

Ease of Doing Business with

8.6
126 responses
8.8
495 responses

9.6

808 responses

Product Direction (% positive)

8.5
149 responses
9.1
542 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

Cisco Meraki

Product Summary

Cisco Meraki is a brand within Cisco that specializes in cloud-managed networking solutions. Its mobile device management (MDM) feature, offered through Systems Manager, provides centralized management and security for various mobile devices within your organization.

Use Cases

  • Security:
    Cisco Meraki’s MDM enforces security policies to protect device data, apply restrictions, and control usage with passcode policies.
  • Content management:
    The platform’s on-device content management lets technicians deploy and manage apps, images, documents, and other files on Android devices.
  • Geolocation:
    Cisco Meraki’s geolocation capabilities allow users to locate managed devices and enforce security policies based on a device’s location.

Shortcomings

  • Brand customization:
    It would be helpful if the platform had more flexibility for customizing the user interface (UI) to match your company’s branding.
  • Log information:
    The customer portal lacks some necessary log information, making it challenging for technicians to swiftly analyze and troubleshoot.
  • Limited integrations:
    Cisco Meraki MDM reviews state that there are few third-party integrations available.

ManageEngine Endpoint Central

Product Summary

ManageEngine Endpoint Central is a cloud-based unified endpoint management solution that allows organizations to monitor, manage, secure, and remotely troubleshoot various endpoints. This software enables managed service providers (MSPs) to automate numerous IT tasks.

Use Cases

  • Endpoint management:
    Allows users to manage multiple endpoints from a single console and troubleshoot any issues.
  • Patch and software management:
    Deploy software and patches to endpoints and servers and manage software licensing. Administrators can also block unauthorized software and manage permissions.
  • Remote access:
    Gives users the ability to monitor endpoints remotely, allowing them to access file manager, task manager, registry, and other tools.

Shortcomings

  • High system resource usage:
    This service requires a large amount of resource consumption on the device that’s being managed, which can cause performance issues.
  • Scalability:
    When the number of endpoints and the complexity of the IT environment increases, the solution can struggle to perform and may become difficult to manage.
  • Customer support:
    Some users have mentioned having difficulty getting support for complex issues and that the support team is often slow to respond or follow up.
  • Reporting:
    Some users struggle to customize reports. Pulling or presenting specific data in the user’s desired format can also be challenging.

NinjaOne

Why your peers choose us over Cisco Meraki and ManageEngine Endpoint Central

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

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Software Advice 5-star rating

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Cisco Meraki

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