ManageEngine Endpoint Central vs VMware Workspace One

NinjaOne

Ratings

ManageEngine Endpoint Central

VMware Workspace One

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Overall

4.4
4.1

4.8

Meets Requirements

8.7
562 responses
8.7
29 responses

9.2

905 responses

Ease of Use

8.6
560 responses
8.3
29 responses

9.3

912 responses

Ease of Setup

8.6
495 responses
8
11 responses

9.4

804 responses

Ease of Admin

8.7
519 responses
8.5
11 responses

9.5

80 responses

Quality of Support

8.2
511 responses
7.9
26 responses

9.4

876 responses

Ease of Doing Business with

8.8
495 responses
8
11 responses

9.6

808 responses

Product Direction (% positive)

9.1
542 responses
7.9
11 responses

9.8

897 responses

Based on G2 Spring 2024

Competitors

ManageEngine Endpoint Central

Product Summary

ManageEngine Endpoint Central is a cloud-based unified endpoint management solution that allows organizations to monitor, manage, secure, and remotely troubleshoot various endpoints. This software enables managed service providers (MSPs) to automate numerous IT tasks.

Use Cases

  • Endpoint management:
    Allows users to manage multiple endpoints from a single console and troubleshoot any issues.
  • Patch and software management:
    Deploy software and patches to endpoints and servers and manage software licensing. Administrators can also block unauthorized software and manage permissions.
  • Remote access:
    Gives users the ability to monitor endpoints remotely, allowing them to access file manager, task manager, registry, and other tools.

Shortcomings

  • High system resource usage:
    This service requires a large amount of resource consumption on the device that’s being managed, which can cause performance issues.
  • Scalability:
    When the number of endpoints and the complexity of the IT environment increases, the solution can struggle to perform and may become difficult to manage.
  • Customer support:
    Some users have mentioned having difficulty getting support for complex issues and that the support team is often slow to respond or follow up.
  • Reporting:
    Some users struggle to customize reports. Pulling or presenting specific data in the user’s desired format can also be challenging.

VMware Workspace One

Product Summary

VMware Workspace ONE is a unified endpoint management platform that allows users to manage devices, virtualized endpoints, and applications.

Use Cases

  • Remote monitoring:
    VMware Workspace ONE uses RMM to provide visibility on device health, application performance, and other key metrics.
  • Remote access:
    Technicians can troubleshoot issues that arise with secure remote access.
  • Automation:
    Automate common and repetitive tasks such as application and device deployment and patch management.

Shortcomings

  • Complex interface:
    Reviews have said that VMware Workspace ONE has a steep learning curve for new users.
  • Performance problems:
    VMware Workspace ONE loads slowly and can be unresponsive because the platform may open too many applications simultaneously.
  • Pricing:
    Cost-conscious businesses may find VMware Workspace ONE expensive compared to similar platforms on the market.

NinjaOne

Why your peers choose us over ManageEngine Endpoint Central and VMware Workspace One

NinjaOne sets itself apart with its exceptional customer reviews, usability and comprehensive integration options, positioning it ahead of its competitors. The platform’s interface is expertly crafted for both quick adoption and ease of use, vital for dynamic IT environments. This focus on user experience doesn’t compromise its robust feature set, which is designed to boost operational efficiency, an area where many competitors struggle.

In terms of integration, NinjaOne shines by offering extensive compatibility with a wide array of third-party applications, an area where other RMM solutions often have limitations. This makes it a more adaptable choice for varied IT ecosystems. Furthermore, NinjaOne’s scalability and performance consistency, even in large network scenarios, mark it as a superior option. Enhanced by advanced, customizable reporting tools, NinjaOne emerges as a leading choice for IT professionals seeking a dependable, efficientRMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

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Related resources

ManageEngine Endpoint Central

VMware Workspace One

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