JumpCloud vs Microsoft Intune

NinjaOne

Ratings

JumpCloud

Microsoft Intune

NinjaOne Logo®

Overall

4.5
4.5

4.8

Meets Requirements

8.8
2840 responses
9
162 responses

9.2

905 responses

Ease of Use

9
3080 responses
8.6
163 responses

9.3

912 responses

Ease of Setup

8.8
2840 responses
8.2
120 responses

9.4

804 responses

Ease of Admin

9
2660 responses
8.6
118 responses

9.5

80 responses

Quality of Support

8.8
2781 responses
8.3
155 responses

9.4

876 responses

Ease of Doing Business with

9
2524 responses
8.9
116 responses

9.6

808 responses

Product Direction (% positive)

9.3
2953 responses
9.4
160 responses

9.8

897 responses

Based on G2 Winter 2026

Competitors

JumpCloud

Product Summary

JumpCloud is a cloud-based, unified identity and device access management platform that allows IT teams to easily manage their Windows, macOS, Linux, iOS, iPad, and Android devices in one platform. Users may also enforce and patch systems remotely and seamlessly.

Use Cases

  • Device management:
    JumpCloud helps you monitor and manage multiple endpoint devices across different operating systems.
  • Patch management:
    Its platform secures your IT network with its automatic patching.
  • Integrations:
    JumpCloud integrates with several business applications.

Shortcomings

  • Unembellished solution:
    Many G2 users have stated that they would like JumpCloud to expand its endpoint management features.
  • User interface:
    JumpCloud could enhance its user interface so that it’s easier to navigate and understand.
  • Flexibility:
    According to G2 users, JumpCloud is not as flexible and cannot be customized as easily as other tools in the market.

Microsoft Intune

Product Summary

Microsoft Intune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate and BYOD devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.

Use Cases

  • Centralized device management:
    Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations.
  • Application management:
    Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types.
  • Easy integration with Microsoft products:
    Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.

Shortcomings

  • Performance:
    Several user reviews have stated that Intune can slow down when performing multiple tasks simultaneously, such as deploying and assigning configuration profiles or showing the status of items.
  • Universal compatibility:
    Users have reported that configuring macOS and Apple mobile devices may be challenging, and fewer functionalities are available for non-Windows devices.
  • Learning curve: 
    According to G2 reviews, InTune’s interface can be complex, requiring new users to expend more time and resources to learn and understand how to use the platform fully.

NinjaOne

Why your peers choose NinjaOne + Intune over JumpCloud

NinjaOne and Microsoft Intune work seamlessly together to unify device visibility and control across every endpoint. By connecting Intune-managed devices with NinjaOne, IT teams gain a single-pane, intelligent view for real-time health monitoring and compliance. This means that IT pros can seamlessly perform various actions, from deploying patches to enforcing policies and configurations, from one dashboard. Together, they create a streamlined, secure endpoint management experience that saves time and reduces complexity.

Compared to other similar tools, NinjaOne delivers unmatched agility and efficiency. It stands out for its extensive compatibility with a wide range of third-party applications (an area where other RMM solutions often have limitations), making it a more adaptable choice for diverse IT environments. Combined with advanced, customizable reporting and a customer-first approach, NinjaOne remains the leading choice for IT professionals who need a dependable, efficient, and future-ready RMM platform.

What they're saying

G2 5-star rating
Software Advice 5-star rating

Watch a Demo of the #1 IT Management Software on G2

This field is for validation purposes and should be left unchanged.

Related resources

Microsoft Intune