Ratings
Microsoft Intune
PRTG Network Monitor
Overall
4.8
Meets Requirements
9.2
905 responses
Ease of Use
9.3
912 responses
Ease of Setup
9.4
804 responses
Ease of Admin
9.5
80 responses
Quality of Support
9.4
876 responses
Ease of Doing Business with
9.6
808 responses
Product Direction (% positive)
Based on G2 Winter 2026
Competitors
Microsoft Intune
Product Summary
Microsoft Intune offers cloud-based endpoint management with comprehensive support for Microsoft product integration. Intune allows managed service providers (MSPs) and IT teams to set up laptops and mobile devices, manage corporate and BYOD devices, and enforce security policies. It offers features such as app management, data protection, device configuration, and software updates, all from a single cloud-based platform. With Intune, customers can remotely secure their data and ensure device compliance with company security policies.
Use Cases
- Centralized device management:
Streamlines device onboarding, configuration, and administration for highly homogenous environments and device configurations. - Application management:
Intune is commonly used to deploy applications, push updates, and manage user permission for multiple device types. - Easy integration with Microsoft products:
Built for seamless integration with Azure Active Directory and other Microsoft products such as Office and Microsoft Endpoint Configuration Manager.
Shortcomings
- Performance:
Several user reviews have stated that Intune can slow down when performing multiple tasks simultaneously, such as deploying and assigning configuration profiles or showing the status of items. - Universal compatibility:
Users have reported that configuring macOS and Apple mobile devices may be challenging, and fewer functionalities are available for non-Windows devices. - Learning curve:
According to G2 reviews, InTune’s interface can be complex, requiring new users to expend more time and resources to learn and understand how to use the platform fully.
PRTG Network Monitor
Product Summary
Praessler PRTG Network Monitor is an infrastructure monitoring solution that empowers sysadmins and IT teams to keep track of network devices around the globe. PRTG Network Monitor simplifies collecting device status and health reports and sending out alerts for unusual metrics. Pricing plans are based on sensor-based licensing.
Use Cases
- Remote monitoring:
With remote monitoring functions, PRTG Network Monitor can detect device status, and other metrics that the sensors have been configured to measure. - Network management:
PRTG provides visibility with dashboards that can display network conditions and issues such as network outages and traffic packet loss. - IT infrastructure security:
Its alert and report system acts a first line of defense against malware and other network vulnerabilities, allowing users to act quickly.
Shortcomings
- Limited features:
PRTG focuses primarily on network monitoring, and some users have complained about lack of integrations. - Pricing:
While they offer flexible plans, users have said that the sensor-based prices can become expensive with larger networks. - Alert issues:
Reviewers have noted that there are several issues with alerts such as lack of alerts for issues other than outages and disruptive false positive notifications.
NinjaOne
Why your peers choose NinjaOne + Intune over PRTG Network Monitor
NinjaOne and Microsoft Intune work seamlessly together to unify device visibility and control across every endpoint. By connecting Intune-managed devices with NinjaOne, IT teams gain a single-pane, intelligent view for real-time health monitoring and compliance. This means that IT pros can seamlessly perform various actions, from deploying patches to enforcing policies and configurations, from one dashboard. Together, they create a streamlined, secure endpoint management experience that saves time and reduces complexity.
Compared to other similar tools, NinjaOne delivers unmatched agility and efficiency. It stands out for its extensive compatibility with a wide range of third-party applications (an area where other RMM solutions often have limitations), making it a more adaptable choice for diverse IT environments. Combined with advanced, customizable reporting and a customer-first approach, NinjaOne remains the leading choice for IT professionals who need a dependable, efficient, and future-ready RMM platform.
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